Rain Mobile Feedback Thread

Loss of network for devices to connect to (mobile router & phone). Four instances of loss of network this morning followed by no network connectivity currently. Bellville South, WC.
 
Geselskap said:
Loss of network for devices to connect to (mobile router & phone). Four instances of loss of network this morning followed by no network connectivity currently. Bellville South, WC.
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Happened about hour ago in EL

Back up now
 
Anyone lost a SIM card and the process after losing, my household executive threw my sim away by accident it seems while cleaning today.
 
rain says there is no issues but the service can not be used since the 16th.

Tried 2 routers , APN details checked and tried it in my phone same issue.

took the sim card to work and works fine in my phone and the two different routers.



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mrlgm007 said:
rain says there is no issues but the service can not be used since the 16th.

Tried 2 routers , APN details checked and tried it in my phone same issue.

took the sim card to work and works fine in my phone and the two different routers.



View attachment 702229
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Congested/oversold cell. Happens to all of us eventually. Started at 40 Mbps last year, ended under 1 Mbps a few months ago before I gave up on them.
 
biometrics said:
Congested/oversold cell. Happens to all of us eventually. Started at 40 Mbps last year, ended under 1 Mbps a few months ago before I gave up on them.
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Same here - they have totally oversold the R250 uncapped. Can't get anything really over 1Mbps today. Emailed support and they say I must wait until they add more towers.
 
Anyone else having terrible speeds and intermittent connection . Been like this for two weeks .
Call center is most useless
 
My connection is virtually unusable this morning. Router says 4 bars of signal, but websites take an age to open, if they don't timeout
 
Yeah since yesterday I've been getting unusable conneciton speeds to the towers in Haartbeespoort.
 
Reading all these comments i'm actually glad i did not sign up with RAIN like i almost did, glad i didn't
 
Rain network seems to be very unstable as of lately been receiving notification like Limited services etc. Every time have to reboot my fixed router or MiFi in order for rain to be operational again...


Before could leave my router on for months without rebooting now it's like an everyday thing
 
RichardG said:
Rain network seems to be very unstable as of lately been receiving notification like Limited services etc. Every time have to reboot my fixed router or MiFi in order for rain to be operational again...


Before could leave my router on for months without rebooting now it's like an everyday thing
Click to expand...

Had to switch my sim card into my B615 router, my mifi struggles lately, but it's normal, theres a lot of people on the network now.

Speedster said:
Yes. I got it to tell me I'd reached my limit of 0GB
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I think they're up to something.
 
namzsteve said:
Had to switch my sim card into my B615 router, my mifi struggles lately, but it's normal, theres a lot of people on the network now.



I think they're up to something.
Click to expand...
They have been busy with upgrading their website so this email may be as a result of that.
They changed the way the dashboard reads so that it may be less confusing for some people.
Now what we really need is for performance of the network to improve and something affordable to address the 6pm-11pm gap.
 
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