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Hi SlowInternet,I cancelled my Rain service on the website on 23 April 2020 and received a confirmation email. Today I receive an email advising me that my bill for May 2020 is approaching
I understand usage will be billed. Since my sim card was replaced I had NO signal. I'm sure you can go into the correspondence between me and Rain. I was advised in a generic email by one of the consultants by the name of Kea Mamentse that I can cancel the sim and I will be refunded. So I did cancel the sim.Hi SlowInternet,
We do acknowledge receipt of your cancellation and it will take effect on the 1st May. The sim you had cancelled was on the Unlimited Off Peak plan of which the R250 you will still be liable as you will alos still be able to use the service till then. There has also been usage on the SIM card resulting in you being billed for the service.
I would also like to know this. Maybe a new thread could be started.I believe rain operates on the B3 1800MHz and B38 2600MHz bands.
I see they received 30MHz additional spectrum on the 2600MHz band. Yet Willem Roos says they can't use this as it is below what they asked for.
Can someone explain to me in wifi for dummies terms why they cannot use this additional spectrum.