Rain slow upload speeds

Marizanne86 said:
I just found this thread now as I am also using rain. Have been having issues since I got the sim. Have even bought an external antennae to try and help with the non existent upload speed. Here is my speed test:

speedtest.mybroadband.co.za

MyBroadband Speed Test

Speed test result: Latency: 29ms | Download: 6.19Mbps | Upload: 0.44Mbps | Provider: rain
speedtest.mybroadband.co.za
Click to expand...
Hi Marizanne86,

Please drop us a DM with the email address linked to your rain account so we can further investigate your query?
 
rpm said:
We have received numerous complaints about slow upload speeds on Rain, and our own speed tests have now shown that the average upload speed in some regions are less than 1Mbps, while download speeds remain good.

Have you seen slow upload speeds on Rain, and if so, in which region are you?

Also: It will be great if you can do a MyBroadband Speed Test using the Speed Test App (for Rain Mobile), or the Browser-based Speed Test (for fixed LTE-A).
Click to expand...
Ping: 31ms
Download: 1.49Mbps
Upload: 2.66Mbps
Speed Test today, Potchefstroom
 
rpm said:
We have received numerous complaints about slow upload speeds on Rain, and our own speed tests have now shown that the average upload speed in some regions are less than 1Mbps, while download speeds remain good.

Have you seen slow upload speeds on Rain, and if so, in which region are you?

Also: It will be great if you can do a MyBroadband Speed Test using the Speed Test App (for Rain Mobile), or the Browser-based Speed Test (for fixed LTE-A).
Click to expand...
 

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Hi Wesleygwinter,

I apologies profusely for your experience.

Please drop us a DM with your email address linked to your rain profile so i can investigate your connection speeds.
 
Just found this thread, please assist I been complaining about the upload speed since I first started using Rain last month.

Ping: 20ms
Download: 2.75Mbps
Upload: 0.08Mbps

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Hi, don't think it is getting better.
Vanderbijlpark, my brother already reported this one.
Even submitting this post was difficult.
Using an external antenna to ensure a good connection, confirmed by the good ping.
Don't know what more we can do.
@rain_mobile
 

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Hi, all. Looks like I'm joining in, too. Worked fantastic before. Now my upload speed is pretty horrendous. Can't perform streaming content to Twitch or YouTube and my god don't get me started on conference meetings.
 

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Since Saturday my upload speeds have tanked to between 1 and 5 mbps. Any outbound activity saturates this and the whole connection drops while it tries to recover. I randomly get back up to an uplink 30-50mbps but it doesn't last.. Downlink affected too. Usually 250-320mbps, now, between 150 and 200.
 
Here we go. Nice example.
10pm:
1638916002512.png

12am:
1638915940207.png


@rain_mobile - during that 1.5mpbs upload test (all 2.7MB of it :D), it kills everything coming in or going out, so it's completely unusable for any transmission.
 
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