Rain support contact details

Lets revoke this rubbish, it doesn't work for you cancel the gud damn thing why must we pay for something that is not workig how much are they making out of us?????
 
Hi Rain i have paid R250 on 24 February 2021 and my service was suspended on 9th March 2021.. Please I need assistance
 
Joining Rain its like digging a drain directing water to your house
 
I bought a @rain_mobile sim card on saturday, popped it into my phone (unlocked iphone 11 pro), have had "no service" since then and its been almost 2 days. I've activated it, tried the APN settings, restarted my phone, removed and reinserted the sim - my accounts been billed and am yet to even manage to RICA the sim. Please assist @rain_mobile . (order no. 2417480)
 
tvasquinho said:
I bought a @rain_mobile sim card on saturday, popped it into my phone (unlocked iphone 11 pro), have had "no service" since then and its been almost 2 days. I've activated it, tried the APN settings, restarted my phone, removed and reinserted the sim - my accounts been billed and am yet to even manage to RICA the sim. Please assist @rain_mobile . (order no. 2417480)
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Hi @tvasquinho

Please provide me with your email via PM.
 
Please help why am i being charged this much my invoice shows 2 sim yet i have 1 sim what's going on last month was charged R392 i am on R250 package with no extra data this month is R500 where does the other sim come from am why is in my acc this is totally wrong in so many levels email is <removed>
 
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Good evening I have a feeling that Rain is defrauding most of us and some members are just quite. I took 2 sim cards then I realized I do not need the other sim so I canceled the other. But Rain decided to reactivate the sim card and started billing me again. That is fraud. So Rain is fraud.
 
Unclespoko said:
Good evening I have a feeling that Rain is defrauding most of us and some members are just quite. I took 2 sim cards then I realized I do not need the other sim so I canceled the other. But Rain decided to reactivate the sim card and started billing me again. That is fraud. So Rain is fraud.
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Hi @Unclespoko

Please send through a PM with your email address , let me investigate and advise accordingly
 
Sbu K said:
Just cancel that rubbish, i just did last week. waiting to see if they might be any reaction on my account
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Hi u just clicked on cancel and it canceled... Did they not debit u after cancelation?
 
I want to cancel my rain Sim card today but I'm scared that they will still debit me after cancelation... Most people are having this problem
 
I am replacing my 5G line with fibre but no answer from support. I have sent many tickets already. Can somebody assist me please ? I can't pay 2 bills at once.
 
Hello I want to change ID number on myrain account but I can't and I don't know who to text privately. Please help urgently
 
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