!!Razoweb Special Promo!!!

[Fudzy]

1TB/month is a minimum of 385KB/s all day, every day.

How much would that cost a low tier (asuumed) ISP then?

 

[Keeper]

How much would that cost a low tier (asuumed) ISP then?

My question is how does he get to just under 1TB if he gets kicked down to +-300 KB/s with their 3/4 throttling policy?
The math is starting to fall apart here - It needs to be at 385KB/s sustained 24/7 for that kind of data. Either the OP is lying or doesn't get throttled at all due to his affiliation with the ISP.

 

[unwired]

Ok but you're comparing uncapped and capped bundles now.
Afrihost is R400 for 4Mb uncapped, and R700 for 4mb uncapped + line rental - that's not 50 bucks mate that's R300 more (almost 50% of the cost)

I can understand and ISP charging me R100 for 1mb line rental when I bundle it with them - a nice R65 discount.

But R25 for line rental? They have to get a massive deal at telkom, and for a new ISP that is highly unlikely.
I'm guessing the data part is heavily subsidizing the telkom line rental and therefore probably has a poor contention ratio (Just a guess)


But like I said, I could be wrong about all this - where is the feedback from our MyBB testers? Anyone tried it so far?

Yep, my comparison was flawed.
I offer myself as a guinea pig for testing this account...

 

[Keeper]

Yep, my comparison was flawed.
I offer myself as a guinea pig for testing this account...

Great

Let me know if you really get 3/4 of full speed, on NNTP, in business hours, after day 15.
If that happens I will sign up the very same day.

 

[TheGrove]

We shape Http downloads, NTTP and Peer to Peer since these are the "offending" ones.

We shape to 3/4 during 07:00 and 19:00 weekdays

Our system (via our upstream provider) monitors usage on a 10 calendar day rolling period. Should your account be identified as the highest usage account in your group, throttling will set in.

As mentioned above, the "usual suspects" being Http, NNTP and Peer to Peer is throttled.

/
The above contradicts what Xander said, he said no shaping or throttling until you hit 1.2TB then you get throttled to 3/4 of your line speed.

As much as it pains me to say this, reduce your downloads.

While virtually everything I've said above seems like it is taken from a "Text book for ISP's in South Africa" it sadly is still the state of affairs of internet access in South Africa. I hear the frustrating muttering in the office indicating that we (even the bosses) hate shaping / throttling just as much as our users do and continuously fight to have this evil removed. Unfortunately, this is a battle that will continue for an undetermined amount of time. We intend to live our slogan "Internet as it's meant to be!" and keep fighting for true uncapped internet or at least affordable true uncapped and unshaped internet access. We are after all, consumers just as you are and would love the same services you want

Again Xander said you only get throttled at 1.2TB yet now you are saying we get throttled when we are in the top group of users which would be very easy to do on such a new account with so many new users.

This is a FAIL, come back when you have your ducks in a row before comparing these accounts to someone like openwen who I have used for a while now and as an example just downloaded about 200GB's worth games, and have already hit over a TB with not even a squeek from @mrbeep.

you will see how many people are jumping ship from MWeb due to their throttling, they sure as heck will not sign up with a company that openly does it.

 

[Xander8807]

@Keeper and @TheGrove lets see the results that unwired gets and decide for yourself, I do not get any extra bandwith whatsoever due to affiliation, I just know what I can download a month.

 

[Razoweb]

Guys this is the beauty of the free market system, you have the choice to choose what ever ISP you would like. We are not forcing you to take our products we are just giving you another option, if you take it or not is all up to you. If you are happy with your current ISP then don't switch easy as that.

 

[Xander8807]

@Indo thank you good sir!

 

[TheGrove]

Guys this is the beauty of the free market system, you have the choice to choose what ever ISP you would like. We are not forcing you to take our products we are just giving you another option, if you take it or not is all up to you. If you are happy with your current ISP then don't switch easy as that.

Yes but what you are doing is making unfair comparisons to Openwebs accounts hoping to steal customers away.

Why not just be honest about the product and post a clear indication of what the product is.

Contention Ratio
Shaping hours
What protocols are unshaped
The exact throttling values
minimum guaranteed line speed

On another note, Openweb gave me a 5 day account with unlimited use to test, are you going to offer the same or are you sticking to this silly 1GB/1 Day account? Please post a working link to your AUP.

 

[Electric]

How did Xander get 1tb in the 3 weeks he has been with Razoweb?
There are too many unanswered questions.

Xander refers to himself as being part of Razoweb in many posts above.
A testimonial on Razoweb site about Xander who just happens to be "part of the faimly"
Your posts go from having a Razorweb account to "we".

Am I missing something?
This just seems like a company rep giving props to the company he is repping.

But as you say, we aren't being forced to buy the account.
It would be nice to see some transparency as users have asked for.

 

[Alton Turner Blackwood]

@Fudzy if you look closely you will see the following:
1. Openweb does not offer the Managed Line DSL where your Telkom DSL line rental is included in the fee (Telkom 4Mb rental = R 425)
2. Razoweb includes the above charge
3. Openweb Gold is a high priority line yes, so is the Razoweb line, however you will be running on MTN Business backbone which these days is more stable that the rest.

to conclude openweb package:
4Mb + Line = 649 + 425.

Razoweb
4mb + line = 690 (minus 5% if you go through me)

Assuming you're a registered dealer, you do know comparative advertising is illegal?

 

[Razoweb]

@TheGrove

We at RazoWeb made no comparison to any other ISP we simply stated what we have on offer. The Test accounts where set for as long as there is data available and the speed was set at what ever you line speed is set at. The one day 1GB seems to have been a miscommunication between us and Xander and we do apologize. I will get back to you on the other questions you do have once I have the information

RazoWeb Team

 

[TheGrove]

Assuming you're a registered dealer, you do know comparative advertising is illegal?

Xander apparently has no affiliation to Razorweb, just punting the product for them.

Still waiting on clarity on my questions though.

 

[Razoweb]

@YingYang

Comparative advertising is allowed when set in parameters, but we, the business, made no comparison it was made by a customer.

 

[Fudzy]

@YingYang

Comparative advertising is allowed when set in parameters, but we, the business, made no comparison it was made by a customer.

And Xander is not an employee, contractor or partner of your business hey?

 

[Razoweb]

Yes but what you are doing is making unfair comparisons to Openwebs accounts hoping to steal customers away.

Why not just be honest about the product and post a clear indication of what the product is.

Contention Ratio
Shaping hours
What protocols are unshaped
The exact throttling values
minimum guaranteed line speed

On another note, Openweb gave me a 5 day account with unlimited use to test, are you going to offer the same or are you sticking to this silly 1GB/1 Day account? Please post a working link to your AUP.

Shaping hours and shaping protocal already specified. We can not guarantee line speed that is just the way Internet is in SA and our contention ratio I have phoned our upstream supplier and they will get back to me.

 

[Razoweb]

@Fudzy

Simply look at our location. We are based in Durban he is in Moreleta Park. I don't know about you but that will be a long drive to work everyday. He is a customer he does not work for Razoweb, not an affiliate or reseller just a client we offered a special deal to. You are more then welcome to come visit us in Durban and verify our claim?

 

[TheGrove]

Shaping hours and shaping protocal already specified. We can not guarantee line speed that is just the way Internet is in SA and our contention ratio I have phoned our upstream supplier and they will get back to me.

So no unshaping of gaming protocols?

 

[Razoweb]

So no unshaping of gaming protocols?

To date we have not received any complaints from gamers about our shaping. If we do a segmentation of our customer base about 40% are gamers who play BF3, DOTA 2, WOW etc and none has complained thus far.

 

[unwired]

The order summary on the sign up page is out of whack.
For a 4mb line it wants me to pay R 968.

Extract below:

Uncapped Internet - 4 MBPS
R849.68
(Pro Rata 28/10/2013)

Total Due Today: R968.64
VAT @ 14.00%: R118.96
- See more at: http://razoweb.co.za/cart.php?gid=9&uncappedinternet#sthash.CyeMOEQs.dpuf