!!Razoweb Special Promo!!!

[Razoweb]

@unwired

We checking into it for you now. Sorry bud my technician will be getting back to me in 2 seconds

 

[Xander8807]

@Indo thx bud for the quick assessment and assistance

 

[Razoweb]

@unwired

Problem fixed. Again sorry man. Gremlins in the system and all. It has been fixed thank you for bringing it to our attention.

 

[unwired]

@unwired

Problem fixed. Again sorry man. Gremlins in the system and all. It has been fixed thank you for bringing it to our attention.

Thanks.

It still is calculating the billing incorrectly:

4 MBPS (30/08/2013 - 27/09/2013) * R410.68

Why is it not showing:

1. The pro rata for current month - 30 - 31 August.
2. Billing for full month September

In any case the billing now is charging me more for a 29 day period than I should be paying (R468.18), also there is no place to enter in the discount code.

Can I suggest some changes to your sign up module?

1. Give users the option to decide when they want to start their service. Currently the system calculates a pro rata period (in my case 2 days) - but other users may want to start the service only on the 1st day of new month.
2. More payment options - credit card is much quicker.

Thanks

 

[Razoweb]

@Unwired

Suggestions are always welcome man. We rather new in the game and we love to hear customers or prospective customers input. RazoWeb is all about giving you the service you want so let me jump on that and suggest it to the higher ups and have a talk to my technicals and fix this problem once and for all.

 

[Razoweb]

@Unwired

If you go under debit orders there is a space for CC payments. Just have a look see.

 

[Fudzy]

@Fudzy

Simply look at our location. We are based in Durban he is in Moreleta Park. I don't know about you but that will be a long drive to work everyday. He is a customer he does not work for Razoweb, not an affiliate or reseller just a client we offered a special deal to. You are more then welcome to come visit us in Durban and verify our claim?

No it's totally fine, just your admission that he isn't is enough, there are quite a few people on this thread asking the same question so I thought I'd rather ask you.

 

[Xander8807]

@Fudzy, lol and I said exactly the same earlier in post...but ok, confirmed

 

[TheGrove]

@Fudzy, lol and I said exactly the same earlier in post...but ok, confirmed

Just curios though,

From your first post you said you can offer the special, you really do come across as a company rep based on your first post.

creating a profile and changing the location is not exactly rocket science.

Maybe this would have come across better if the offer was actually advertised by @indo since he seems to be active on the forum.

Good Day Guys

I have communicated with Razoweb ISP and got approval Through Mr J. Rundle to offer a special for limited time only.

I can offer clients a Package that suits the needs of a intermediate gamer trough to the Media streaming Hog.

Currently the best value for money package is a 4Mb Uncapped package that runs on MTN Business Backbone which means minimal shaping and no minimal throtteling.

Shaping: Only during business hours doesn't matter what time of month
Throtteling: AUP is minimal on this account and where as the other ISP's throttle you 1\4 of line speed, we only throttle 3\4 of line speed, in other words your line will be more stable and faster than the rest in throttleling

There is a special promo code that you need to enter to qualify and apply for this package and I will give it to the users via PM if they requested so.

The promo is 5% discount on the current pricing on their website, and you get moved immediately onto the MTN Business backbone and then you can enjoy the full capability of "How the internet is supposed to be".

I don't want to make any arguments or any issues, just wanted to notify users that this is available through me and me only.
Kind regards

Xander Strydom
aka DragonBlade (Enthusiast Gamer by lifestyle and Pro Gamer by heart)

 

[Xander8807]

@TheGrove, this is the package that I can provide in other words of a normal person (its a hookup and\or contact).
anyways its all cleared up now

I AM CLIENT OF RAZOWEB and NOT EMPLOYED by THEM.

 

[Xander8807]

@TheGrove seriously.......ok then lets not sit on warm egg shells.
And btw I am active user on forum, just do not post every single day

 

[Electric]

Says you and indo.

You still referred to yourself as "We" earlier.

Just saying.

 

[Razoweb]

@Fudzy

All cool man. He is not on the payroll at all. Just a client engaged with us for a special and we provided it is all. Rest assure he is not an employee of RazoWeb but part of the RazoWeb fam

 

[Razoweb]

@Electric

That is how we do business. You are not just a client you are part of a community. So "we" is how we like it. Customers first man.

 

[unwired]

Indo, how about a test account - 4 days uncapped. 4mb.
Doesnt seem as if I am going to get my account activated today.

 

[Xander8807]

@Indo, please would you check with Jeremy, but I don't think he will accept that due to it lasting 4 days, any test acc is 24 hours.

 

[Razoweb]

@Xander

Spoken to Jeremy and PMed unwired all shorted. We however can not give out uncapped test accounts for future reference.

 

[Xander8807]

@Indo, yeahp that's what I said, only 1Gb test accounts, its really just to test the speed etc not to run for days to download.

and thank you for the help man

 

[unwired]

Not great. will reboot my modem and try again.
for some reason it defaulted to Cape Town server. I changed it to Mtn Durban

 

[unwired]

Test Date: Aug 30, 2013 2:10 PM
Download: 4.93 Mbps
Upload: 0.10 Mbps
Ping: 72 ms
Connection Type: Wi-Fi
Server: Durban

Take 2 - this from my Ipad.
My line is 6Mb though, so it seems to be bursting... (this isnt an uncapped account, so not much to read into here)