*READ FIRST* iBurst Network Status & Issues (DNS, Throughput and Latency)

Is there major DNS problems at the moment? Also getting alot of connection resets?

It seems like there are problems on the transparent proxies...
 
wolter said:
Hi

I’m experiencing similar problems. I’m situated in Northcliff Ext 21 Jhb. I’m connecting to the waterval tower situated on the top of Greymont. I cannot seem to use skype any time of the day. When I’m home trying to make calls, usually between 6 and 9 at night my connection is to slow for VOIP. ( I tried making calls on 1st 2nd an 3rd this month)

I installed an external i-burst antenna on my roof, although I had very good signal. This didn’t seem to make any difference.

Is there a problem with the waterval tower, maybe overloaded?

Is there anything I can do to improve my signal, ping so that I can make calls via VOIP.

Regards
Wolter Bijker
Click to expand...

Hi

I tried yesterday again, but with no luck, i'm using the white desktop modem

Regards
Wolter Bijker
 
Fibre outage

A fibre outage outside of the iBurst network resulted in a major incident which is affecting our ability to provide technical and accounts support to customers. The outage occurred on the link between our primary and secondary data centres. Our technicians are working at restoring all functionality and we are expecting all services to be back up and running later today. This has impacted our CRM systems including our call centre, billing, website self service applications and provisioning of static IP addresses.
 
r00igev@@r said:
A fibre outage outside of the iBurst network resulted in a major incident which is affecting our ability to provide technical and accounts support to customers. The outage occurred on the link between our primary and secondary data centres. Our technicians are working at restoring all functionality and we are expecting all services to be back up and running later today. This has impacted our CRM systems including our call centre, billing, website self service applications and provisioning of static IP addresses.
Click to expand...

It appears it's still not up? And revised ETA on this?
 
Must say the fibre in Jozie doesnt seem very reliable. These breaks are becoming a common thing these days almost as bad as copper theft...
 
Ye, I'm unable to access many international sites, including: http://www.superbru.com/super14/
and I'm unable to connect to the Aion game servers which is highly annoying since its 2xXP weekend.

C'mon iBurst, get your fingers out your arses, fix the probs and pretty please: keep it fixed!
 
Last edited:
Ok, anything Google related is a no go, go no.......but can access, some of my NZ sites, BBC news, CNN & Yahoo.....so wtf is up with Google then??
 
Mmm, same, limited international access and all google related gone... Gonna be missing some Superbru picks it seems... :(
 
These DNS errors are getting (@#*)(@*# ridiculous now, sort out your network or refunds me so I can get a system that actually works
 
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