*READ FIRST* iBurst Network Status & Issues (DNS, Throughput and Latency)

Sure thing, but this is not an issue that is on my side, also my speeds are through the roof at the moment.

Just a few posts above chan0o is having issues too, and I can play this game perfectly on 3g.

I will PM / email you soon.

(Also when I say iburst on these forums, I am specifically talking about the ISP so please don't feel like all this is directed at you just because you are acting as support on these forums and have the same username as the company you are working for.)

Thanks!
 
Last edited:
Voodoomon said:
Sure thing, but this is not an issue that is one my side, also my speeds are through the roof at the moment.

Just a few posts above chan0o is having issues too, and I can play this game perfectly on 3g.

I will PM / email you soon.

(Also when I say iburst on these forums, I am specifically talking about the ISP so please don't feel like all this is directed at you just because you are acting as support on these forums and have the same username as the company you are working for.)

Thanks!
Click to expand...

Also having problems playing online game. Especially MMO.

iBurst said:
Hi Voodoomon

Could you please email me your contact details and utid number (00126) to [email protected],
so we can assist in getting you to use the iburst for your gaming.

Regards
Click to expand...

I've sent you my UTID number. Please help me get back to gaming :cry:
 
I Am also having problems. Admin on game server says that log show that I am losing packets. I can only play late at night. Any other times I just get kicked off all servers. The ping / speed appears normal. It seems to be a packet loss problem.
@bubblesmegabyte I dont think you should be helping single people. I think you should be explaining to ALL of your subscribers that you have a problem and that you will fix it. !!!
 
OK I have emailed my info to you.

Now that we have a few more people talking about gaming issues here maybe we can get it looked at a bit faster and taken a bit more seriously?
 
64 bytes from 196.xx.xx.98: icmp_req=1 ttl=52 time=5221 ms
64 bytes from 196.xx.xx.98: icmp_req=2 ttl=52 time=5612 ms
64 bytes from 196.xx.xx.98: icmp_req=3 ttl=52 time=5060 ms
64 bytes from 196.xx.xx.98: icmp_req=4 ttl=52 time=4387 ms
64 bytes from 196.xx.xx.98: icmp_req=5 ttl=52 time=5823 ms
64 bytes from 196.xx.xx.98: icmp_req=6 ttl=52 time=5652 ms
64 bytes from 196.xx.xx.98: icmp_req=7 ttl=52 time=4665 ms
64 bytes from 196.xx.xx.98: icmp_req=8 ttl=52 time=4685 ms
64 bytes from 196.xx.xx.98: icmp_req=9 ttl=52 time=4300 ms
64 bytes from 196.xx.xx.98: icmp_req=10 ttl=52 time=3685 ms
64 bytes from 196.xx.xx.98: icmp_req=11 ttl=52 time=3107 ms

I could ****ing transcribe the packets by hand, drive to the NOC where the server is and reconstruct them at the keyboard faster than this ****ing useless ****ing **** iburst.
 
Yup, mines doing just fine.

Seem to have figured out part of the PlanetSide2 problem, played for the last 2 hours..

After 12AM it runs perfectly... Anyone remember a post here where someone from iburst said steam was triggering some P2P protocols and making steam very slow during the day?

I'm guessing that PS2 is doing the same thing somewhere along the way.
 
My complaint is very high ping as shown in speedtests, and high packet loss making Teamspeak unusable

2705412419.png



2705419892.png
 
Local:
Test conducted on 5/14/2013 1:55:26 PM

Download Speed: 878 kbps (109.8 KB/sec transfer rate)
Upload Speed: 273 kbps (34.1 KB/sec transfer rate)
Latency: 446 ms

Intl:
Test conducted on 5/14/2013 1:59:09 PM

Download Speed: 124 kbps (15.5 KB/sec transfer rate)
Upload Speed: 59 kbps (7.4 KB/sec transfer rate)
Latency: 1238 ms

linksfield tower
 
For the last two weeks I keep getting disconnected. Normally lasts about 5 to 10 minutes then I can connect again. Can sometimes last hours though.

Benoni area, anyone have a clue?

...
 
Brackenhurst, Alberton - Slow as ......

South Africa:

Test conducted on 5/14/2013 9:55:01 PM

Download Speed: 146 kbps (18.3 KB/sec transfer rate)
Upload Speed: 51 kbps (6.4 KB/sec transfer rate)
Latency: 396 ms

Int'l:

Test conducted on 5/14/2013 9:56:59 PM

Download Speed: 172 kbps (21.5 KB/sec transfer rate)
Upload Speed: 63 kbps (7.9 KB/sec transfer rate)
Latency: 484 ms
 
avion said:
For the last two weeks I keep getting disconnected. Normally lasts about 5 to 10 minutes then I can connect again. Can sometimes last hours though.

Benoni area, anyone have a clue?

...
Click to expand...

I'm having the same problem in Midrand. The speeds are also pathetic...

What's going on iBurst?
 
It's been more disconnected than online tonight. When it does connection the speeds are terrible. Don't get me started on pings.

Going from bad to worse.

Iburst technical support said it's the modem. Plugged my old 1 meg modem in, get ISDN speeds. Sigh.

...
 
B.K said:
I also finding speeds dreadful...... Plumstead, Cape Town

View attachment 51146
Click to expand...

Wow, you don't know what dreadful is!

South Africa:
Test conducted on 17/5/2013 09:35:17

Download Speed: 128 kbps (16.1 KB/sec transfer rate)
Upload Speed: 50 kbps (6.3 KB/sec transfer rate)
Latency: 350 ms

International
Test conducted on 17/5/2013 09:41:02

Download Speed: 179 kbps (22.4 KB/sec transfer rate)
Upload Speed: 73 kbps (9.1 KB/sec transfer rate)
Latency: 550 ms
 
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