*READ FIRST* iBurst Network Status & Issues (DNS, Throughput and Latency)

[isie]

Anyone else having issues with iBurst today?

Can't even run a speedtest.

Was fine when i left home this morning

 

[Tw171]

I've just initiated a power-down on my modem and my system thinking it might be my side. So there does seem to be issues...

Did the same thing; the problem is definitely at their end.

 

[Madhawk]

Update:

Working fine for me now.

 

[Madhawk]

Back to this nonsense again today.

Update: working fine now

 

[kaaskop]

http://speedtest.ookla.com/result/2300969120.png

Not cool. 2 days now. Paarl


Sorted itself
http://speedtest.ookla.com/result/2301529373.png

 

[kaaskop]

No reception today in Paarl.

Modem gives me a red eye

 

[G Ike]

experiencing connection problems and when i finally do am strugling to open any web page from thursday 19th sept stayin in the kempton park area any info

 

[Gekco]

Experiencing much slower than usual speeds during the midnight to morning period since Sunday. I have perfect signal and have had it for years. Nothing in the geometry of the area has changed, nor has my hardware setup. Only getting between 50-70% of my normal download speeds on multi threaded downloads. Central Bellville, Western Cape.

 

[Psychopompous]

No international?

Anyone else having trouble with international sites? I'm finding several either very slow or inaccessible.

 

[isie]

Anyone else having trouble with international sites? I'm finding several either very slow or inaccessible.

Me too

local sites seem ok, even speed test JNB and Cpt give decent speeds, but cant even start and international one

 

[RVQ]

Anyone else having trouble with international sites? I'm finding several either very slow or inaccessible.

Same here

 

[Just_Ice]

And the same here as well.

 

[Jings]

After trying to hook up with ADSL, I've decided Iburst is not so bad after all, not even their service.

 

[Madhawk]

After trying to hook up with ADSL, I've decided Iburst is not so bad after all, not even their service.

Are you giving up on ADSL?

 

[Jings]

Are you giving up on ADSL?

Telkom cannot even get the ADSL line activated. What else am I supposed to do? Mobile internet is a no go in terms of speed, except Vodacom. Since Vodacom charge's an arm and leg in terms of the amount of data I spend, rather sticking with Iburst from where things stand at the moment.

 

[Voodoomon]

So, is it just me having problems with international or what?

 

[bdt]

Hey iBurst (official rep), I've sent you PM for a tech query that's apparently too much for your "support" line to field, could you check it and get this ball rolling please? TIA.

 

[bdt]

Hey iBurst (official rep), I've sent you PM for a tech query that's apparently too much for your "support" line to field, could you check it and get this ball rolling please? TIA.

Um. Thank you for that initial pretty quick response and request for the kind of info that was expected ..but what was the point in doing so if you're then going to ignore me/fail to follow through? Or is prodding you people in public like this the *only* way to get (one-time) responses per prod? DO please follow through in the morning, as all of us that depend on this being resolved would really like it to be done, thank you.

 

[iBurst]

Hi bdt, can you please supply us with a contact number & username or account number so we look into your query?

 

[bdt]

Hi bdt, can you please supply us with a contact number & username or account number so we look into your query?

You mean like I did yesterday afternoon at 15h25, with my cell and office numbers, as well as the relevant customer number? Tell you what, there's a "Forward" button; I used that to send it all. Again.