*READ FIRST* iBurst Network Status & Issues (DNS, Throughput and Latency)

CAPE TOWN - Cant Access UCT.AC.ZA websites

I need these sites to work, ASAP!

Through Opera Mini, sites work fine, and I can access the sites through an international proxy.

But Directly through iburst does not work.

please fix, thanks.
 
Everything from uct.ac.za to Vula and the library site is working fine for me on DSL.

Have you tried with a different browser?
 
I can't get to UCT either, it's a problem when you have to sort out a server problem that you know you can do remotely, but you have to get in your car and drive there.... I will be sending iburst a bill for my petrol :D
 
Can you ping the domain?

Good be a dns or routing issue, try setting your dns to 8.8.8.8
 
I tested to see if the UCT sites worked, using Opera Mini (3G, going through Opera's proxy servers) which it does.

I tested them through an anonymous proxy: mycroc.com, and they work. (but i don't trust logging in to Vula through an anonymous proxy)

Firefox, IE and Opera don't work. This is obviously an iBurst issue, and the fact that Lydon has access through DSL and I can through 3G, proves this point.
 
Working fine this side on Opera

Are you on iBurst Wireless?

And here's the trace :

Tracing route to srvslsweb001.uct.ac.za [137.158.158.44]
over a maximum of 30 hops:

1 41 ms 39 ms 140 ms iburst-41-56-192-1.iburst.co.za [41.56.192.1]
2 69 ms 43 ms 45 ms 192.168.2.3
3 69 ms 60 ms 49 ms 192.168.4.38
4 88 ms 165 ms 43 ms 66.8.22.205
5 109 ms 99 ms 89 ms ge0-2.cr1.jnb7.za.mtnbusiness.net [196.30.121.101]
6 111 ms 89 ms * ge0-2.br1.jnb7.za.mtnbusiness.net [196.30.228.121]
7 83 ms 85 ms 83 ms as3741.rba.is.co.za [196.30.228.242]
8 112 ms 99 ms 89 ms 196.26.0.10
9 121 ms 110 ms 89 ms tenet.jinx.net.za [198.32.142.33]
10 136 ms 119 ms 110 ms cpt1-t101-bfn1-t100.net.tenet.ac.za [155.232.6.38]
11 140 ms * 137 ms uct-cpt1-t201-vl2744.net.tenet.ac.za [155.232.7.2]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
 
Last edited:
No I personally am not, but my neighbour is, and he could access UCT at 3pm, but not now...

So it's definitely a problem on Iburst's side
 
Can access right now, iBurst Wireless. (from JHB).
Tracert is also fine.

It is still possible to have limited access for no reason.
Try to switch off modem and put it on back. (changes IP)
 
Last edited:
Just checked this morning again, and I still can access any of my machines at UCT, I know we had the same problem near the end of last year sometime.

My trace route

C:\Users\Nixlu>tracert www.uct.ac.za

Tracing route to srvslsweb001.uct.ac.za [137.158.158.44]
over a maximum of 30 hops:

1 2 ms <1 ms <1 ms 192.168.1.1
2 64 ms 49 ms 49 ms wbs-41-208-224-1.wbs.co.za [41.208.224.1]
3 64 ms 144 ms 49 ms 192.168.2.3
4 64 ms 49 ms 49 ms 192.168.4.38
5 64 ms 49 ms 49 ms 66.8.22.205
6 113 ms 99 ms 94 ms ge0-3.cr1.jnb7.za.mtnbusiness.net [196.30.121.81
]
7 109 ms 94 ms 94 ms ge0-2.br1.jnb7.za.mtnbusiness.net [196.30.228.12
1]
8 89 ms 94 ms 89 ms as3741.rba.is.co.za [196.30.228.242]
9 109 ms 90 ms 94 ms 196.26.0.10
10 113 ms 89 ms 90 ms tenet.jinx.net.za [198.32.142.33]
11 134 ms 140 ms 119 ms cpt1-t101-bfn1-t100.net.tenet.ac.za [155.232.6.3
8]
12 133 ms 110 ms 124 ms uct-cpt1-t201-vl2744.net.tenet.ac.za [155.232.7.
2]
13 *


And then it dies.

just did a test from my neighbors telkom adsl... and that works.
 
It's still not working for me either, have tried http, https and ssh. I've sent an email to TENET.
 
Please can you test if this is still a problem.
 
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