*READ FIRST* iBurst Network Status & Issues (DNS, Throughput and Latency)

My issues have been sorted out and internet is back up and running as normal.
 
I cant raid tonight Ronald what is going on now? My connection is timing our and dropping and im lagging like hell. I am trying to get hold of you.
 
I am trying to watch the last Shuttle Discovery launch - cannot watch on Iburst, but YES I CAN watch it via my vodacom cellphone modem - where I don't have data. COME OOOOONNNNNN IBURST. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! What are you doing with my money???????
 
So, here is my description of the last 7 days with iBurst.

Last weekend in the middle of work, iBurst service goes down. Takes forever to come up, no one answers ANY phones at the call center.

iBurst in its infinite wisdom then tells people to check the international outage status updates on Twitter. An international site. #FAIL.

Now I am capped (connected with Blackberry), but alas, the page cannot be displayed when I try to top up.

Time to go hunt down a 3G router.
 
NightWulfe said:
So, here is my description of the last 7 days with iBurst.

Last weekend in the middle of work, iBurst service goes down. Takes forever to come up, no one answers ANY phones at the call center.

iBurst in its infinite wisdom then tells people to check the international outage status updates on Twitter. An international site. #FAIL.

Now I am capped (connected with Blackberry), but alas, the page cannot be displayed when I try to top up.

Time to go hunt down a 3G router.
Click to expand...

You can log into the iBurst page when capped?
 
r00igev@@r said:
You can log into the iBurst page when capped?
Click to expand...
You appear to be asking a question there so I'll answer: not a fvcking chance; not no way, not no how; not a snowball's chance in hell ...you see where I'm going with this?

Thankfully I have my speedstick as an alternative to get in to the itbust page so I can buy a booster. So, you know, well done with how that works.
 
bdt said:
You appear to be asking a question there so I'll answer: not a fvcking chance; not no way, not no how; not a snowball's chance in hell ...you see where I'm going with this?

Thankfully I have my speedstick as an alternative to get in to the itbust page so I can buy a booster. So, you know, well done with how that works.
Click to expand...

Thanks for your feedback. I have logged in with an account, been capped and am still able to log into the iBurst web page and buy boosters.

What are the symptoms of what you experience when capped?

If you use a third party DNS like OpenDNS, then either revert back to the automatic iBurst DNS servers or add www.iburst.co.za [196.2.125.95] as an entry in the hosts file of your router or computer.

Eg. if you are using Dnsmasq then add the custom confg:
address=/www.iburst.co.za/196.2.125.95
 
Last edited:
r00igev@@r said:
Thanks for your feedback. I have logged in with an account, been capped and am still able to log into the iBurst web page and buy boosters.
Click to expand...
That's all well and good but "works for you" != "works for me" and, as it happens, I'm rather more interested in "works for me".
What are the symptoms of what you experience when capped?
Click to expand...
Nothing works. At all. And, given that all I was going for was www.iburst.co.za, I call that a failure.

If you use a third party DNS like OpenDNS, then either revert back to the automatic iBurst DNS servers or add www.iburst.co.za [196.2.125.95] as an entry in the hosts file of your router or computer.
Click to expand...
You know, I thought you had me there: I really didn't know whether I had non-iBurst DNS in my router and a check showed that I have nothing non-iBurst loaded.

So that's not it either.

Which brings me back to it's all good and well that you SAY it works, but it doesn't really help me/us when it doesn't ...so, back to you.

PS, on a side issue: 'revert' already means 'change back' so 'revert back', she no work. ;) You should use 'change back' or 'revert'.
 
bdt said:
That's all well and good but "works for you" != "works for me" and, as it happens, I'm rather more interested in "works for me".
Nothing works. At all. And, given that all I was going for was www.iburst.co.za, I call that a failure.

You know, I thought you had me there: I really didn't know whether I had non-iBurst DNS in my router and a check showed that I have nothing non-iBurst loaded.

So that's not it either.

Which brings me back to it's all good and well that you SAY it works, but it doesn't really help me/us when it doesn't ...so, back to you.

PS, on a side issue: 'revert' already means 'change back' so 'revert back', she no work. ;) You should use 'change back' or 'revert'.
Click to expand...

Thanks for the grammar lesson.

The way iBurst works is very simple and typically the failure of the network or system is experienced by everyone that is why we test the scenario with our own connections.

Can you please post the results of

nslookup www.iburst.co.za

and

tracert 196.2.97.124
 
r00igev@@r said:
Can you please post the results of nslookup www.iburst.co.za
Click to expand...
C:\>nslookup www.iburst.co.za
Server: fred
Address: 10.0.0.1

Non-authoritative answer:
Name: www.iburst.co.za
Address: 196.2.125.95

fred's my router (unning DD-WRT) and, in the DNS entries, has nothing*.

tracert 196.2.97.124
Click to expand...
C:\>tracert 196.2.97.124

Tracing route to iburst-97-2-196-124.iburst.co.za [196.2.97.124]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms fred [10.0.0.1]
2 58 ms 44 ms 44 ms iburst-41-213-32-1.iburst.co.za [41.213.32.1]
3 65 ms 43 ms 44 ms 192.168.0.97
4 64 ms 44 ms 43 ms iburst-97-2-196-124.iburst.co.za [196.2.97.124]

Trace complete.

*...but, with no small amount of chagrin, I found the culprit and, in the end, you got me: it's all well and good for my router to be on iBurst DNS but it really doesn't help that my WLAN NIC was ...yes, that's right, Open-bloody-DNS :o (I found it when I first issued nslookup).

So, in this case, I'll shut up and skulk off to wipe the egg off my face and mull, once more, over the dictum "the devil is in the details"
 
bdt said:
C:\>nslookup www.iburst.co.za
Server: fred
Address: 10.0.0.1

Non-authoritative answer:
Name: www.iburst.co.za
Address: 196.2.125.95

fred's my router (unning DD-WRT) and, in the DNS entries, has nothing*.

C:\>tracert 196.2.97.124

Tracing route to iburst-97-2-196-124.iburst.co.za [196.2.97.124]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms fred [10.0.0.1]
2 58 ms 44 ms 44 ms iburst-41-213-32-1.iburst.co.za [41.213.32.1]
3 65 ms 43 ms 44 ms 192.168.0.97
4 64 ms 44 ms 43 ms iburst-97-2-196-124.iburst.co.za [196.2.97.124]

Trace complete.

*...but, with no small amount of chagrin, I found the culprit and, in the end, you got me: it's all well and good for my router to be on iBurst DNS but it really doesn't help that my WLAN NIC was ...yes, that's right, Open-bloody-DNS :o (I found it when I first issued nslookup).

So, in this case, I'll shut up and skulk off to wipe the egg off my face and mull, once more, over the dictum "the devil is in the details"
Click to expand...

OpenDNS is a great tool. I use it for parental control and web filtering (configured on the wifi router)
 
Hi, well my furk.net downloads are stuck again as per usual and won't resume as they are timing out at 60% now. Please can you check what is going on as this is highly frustrating?!
 
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