Reverse DNS

[junaid_63]

Need some help/advice with below.

Our company has an uncapped ADSL account with Afrihost with a static IP and our domain hosted by GoDaddy.
We have our mail server setup on this IP as well and we need to point this IP back to our host name.
We've created a ptr record on GoDaddy a week ago but when doing a reverse lookup on mxtoolbox it still shows no record. We've called both our service providers Afrihost and GoDaddy explaining to them our issue and unfortunately both were unable to assist us as they both advise they don't have the facilities to address the issue.

Help much appreciated.

 

[durbandave]

Afrihost should be able to provide this option as your ISP. If not I would be seriously worried about their competency.

They should be able to do a PTR record for you

 

[ambo]

Reverse DNS is controlled by the owner of the IP address block. In your case this is Afrihost.

 

[michaelmcse]

Afrihost gladly setup a PTR record for my VPS on its static IP.