Rocketnet - feedback?

[Koosvanwyk]

Using Cable

 

[electrofreeze]

speeds are better but still not where it used to be specially the vodafone de

 

[Splash]

speeds are better but still not where it used to be specially the vodafone de

OK, at least the progress is in the right direction. I know the guys @RN are working hard towards making all customers happy. Please keep up the testing.

 

[mat8]

Is this isolated to the Vumatel guys? Or RocketNet in general?

 

[electrofreeze]

we see the speeds are going downhill again to the extent that once again we are not getting what we are paying for
browsing has also slowed down dramatically and is very jerky some pages takes 5-10 seconds to load
mabe a bandwidth problem again it sure looks like it

 

[JohnJuniorV3]

These are the same servers you are testing on, but on MFN and in Joburg.

http://www.speedtest.net/result/7598165897.png

http://www.speedtest.net/result/7598176958.png

http://www.speedtest.net/result/7598173426.png

I have been monitoring this thread and conducting results, but I must say this is probably the lowest speeds I've got to overseas.

 

[JohnJuniorV3]

These are the same servers you are testing on, but on MFN and in Joburg.

http://www.speedtest.net/result/7598165897.png

http://www.speedtest.net/result/7598176958.png

http://www.speedtest.net/result/7598173426.png

I have been monitoring this thread and conducting results, but I must say this is probably the lowest speeds I've got to overseas.

Seem's much better on other Frankfurt servers:
http://www.speedtest.net/result/7598182002.png

 

[electrofreeze]

Given that your results are significantly higher than ours, this seems to point to either Vumatel or the Cape Town area (or some combination thereof) being the bottleneck.

Are there perhaps any Rocketnet subscribers on Vumatel in Joburg or MFN in Cape Town that can perform these same tests in the evenings so that we can attempt to narrow down the root cause?

The bottom line is that we are paying Rocketnet every month for a service that we are not receiving, so they need to resolve it ASAP.

 

[CPTBoy]

I think it's Vumatel to be honest. Been having issues with Vox trenched Vumatel for about 3 weeks.

Also in CPT

Given that your results are significantly higher than ours, this seems to point to either Vumatel or the Cape Town area (or some combination thereof) being the bottleneck.

Are there perhaps any Rocketnet subscribers on Vumatel in Joburg or MFN in Cape Town that can perform these same tests in the evenings so that we can attempt to narrow down the root cause?

The bottom line is that we are paying Rocketnet every month for a service that we are not receiving, so they need to resolve it ASAP.

 

[Sopbeen]

Been playing Quake Champions over weekends... Since about a 2 days ago the ping shot up to ~160ms for the local JHB server. My friend with Vox fibre on Vuma has no issues, lives 2 min drive away.

Anybody else having trouble?

 

[RocketNet-Rep]

Been playing Quake Live over weekends... Since about a 2 days ago the ping shot up to ~160ms for the local JHB server. My friend with Vox fibre on Vuma has no issues, lives 2 min drive away.

Anybody else having trouble?

Hey there can you log a ticket with us

 

[simons]

Been playing Quake Live over weekends... Since about a 2 days ago the ping shot up to ~160ms for the local JHB server. My friend with Vox fibre on Vuma has no issues, lives 2 min drive away.

Anybody else having trouble?

Can you do a traceroute?

 

[chefdude98]

I was keen on using Rocketnet but I am now sceptical. It doesn't look good.

I am on Frogfoot though and not Vumatel.

 

[RocketNet-Rep]

I was keen on using Rocketnet but I am now sceptical. It doesn't look good.

I am on Frogfoot though and not Vumatel.

We’ll be more then willing to provide you with a reference of a few clients who use the Frogfoot network. Please do send an E-mail to [email protected] and we will assist with providing all relative information

 

[electrofreeze]

bad internet again tonight clicking on pages and nothing happens some work though

 

[abudabi]

Given that your results are significantly higher than ours, this seems to point to either Vumatel or the Cape Town area (or some combination thereof) being the bottleneck.

Are there perhaps any Rocketnet subscribers on Vumatel in Joburg or MFN in Cape Town that can perform these same tests in the evenings so that we can attempt to narrow down the root cause?

The bottom line is that we are paying Rocketnet every month for a service that we are not receiving, so they need to resolve it ASAP.

Hey

I just had my 100meg Rocketnet Trenched Vuma line activated on Friday. Happy to do some comparitive testing. I'm not wired yet so tests might not be 100% equal.

 

[simons]

I was keen on using Rocketnet but I am now sceptical. It doesn't look good.

I am on Frogfoot though and not Vumatel.

Hi there

I can assure you that we have one of the best networks in the industry.

The issues that electrofreeze is having seem to be isolated to his area and we are actively working to solve his particular problem.

Regards

Simon
RocketNet CEO

 

[simons]

Can you please test to this server in London

 

[electrofreeze]

looks like rocketnet collapsed no wonder half the internet is not working

--- 169.255.0.126 ping statistics ---
23 packets transmitted, 23 received, 0% packet loss, time 48ms
rtt min/avg/max/mdev = 106.621/129.125/150.836/9.881 ms

--- 45.222.26.38 ping statistics ---
32 packets transmitted, 32 received, 0% packet loss, time 66ms
rtt min/avg/max/mdev = 52.480/78.623/234.595/32.565 ms

 

[simons]

looks like rocketnet collapsed no wonder half the internet is not working

Hi

I have sent you a PM please contact me urgently.

Regards

Simon RocketNet CEO