RROD - I'm desperate

bwana said:
Dont you think I wish that option was available to me?
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If u have a slip take it to any I corruption ! they all are connected so swopping it out at another store close 2u shouldnt be a problem !
 
So it seems to me that Maestro's service is the only way out of this? Since I have lost my slip. I think my Xbox was not used to playing in HD. And add to that Gears of War 2!!!
 
ok now you're just confussling me .... you bought it where you live right, it's within the 3 year warranty period right, you have proof of purchase right, you got a MS ref number .... so what am I missing?


(curious now .. soz for the 20 questions :o)
 
Dohc-WP said:
If u have a slip take it to any I corruption ! they all are connected so swopping it out at another store close 2u shouldnt be a problem !
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I contacted miscrosoft as advised by the FAQ - they said that while it is no longer under warranty (one year only) the RROD is still covered and taking it back to IC for a direct swap wasnt an option.
 
bwana said:
I contacted miscrosoft as advised by the FAQ - they said that while it is no longer under warranty (one year only) the RROD is still covered and taking it back to IC for a direct swap wasnt an option.
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thats hogwash afaik .. it's 3 years.
 
Mephisto_Helix said:
ok now you're just confussling me .... you bought it where you live right, it's within the 3 year warranty period right, you have proof of purchase right, you got a MS ref number .... so what am I missing?


(curious now .. soz for the 20 questions :o)
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Microsoft refused me the option of taking it back for a swap out. They said my only option was them sending a courier to collect it and that I could expect it back within 3 to 5 weeks.

Yes. Even though I have the slip and it is still within the three year rrod warranty that was my only option.
 
I would seriously phone them back and kick up a fuss as to why the official warranty is 3 years and why it does not apply to you. Seriously, don't take their crap bru.
 
bwana said:
Microsoft refused me the option of taking it back for a swap out. They said my only option was them sending a courier to collect it and that I could expect it back within 3 to 5 weeks.

Yes. Even though I have the slip and it is still within the three year rrod warranty that was my only option.
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they're taking u for a ride dude :confused:
 
Well tomorrow will be a week - I'll call them and kick up a new fuss.
 
bwana said:
Microsoft refused me the option of taking it back for a swap out. They said my only option was them sending a courier to collect it and that I could expect it back within 3 to 5 weeks.

Yes. Even though I have the slip and it is still within the three year rrod warranty that was my only option.
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They did the same to me, because they believed I lived in the UK. When my mailing labels arrived and I pointed out to them that I live in South Africa, thy told me to take it in for a swopout, using the reference they gave me. Only problem was that store such as i ncredible corruption refused to do the swop out.
 
ernstn said:
They did the same to me, because they believed I lived in the UK. When my mailing labels arrived and I pointed out to them that I live in South Africa, thy told me to take it in for a swopout, using the reference they gave me. Only problem was that store such as i ncredible corruption refused to do the swop out.
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I pointed out to them several times that I am living in South Africa but you never know.
 
Well, I phoned Incredible Connection about an hour ago.. and still waiting for a operator. Im gonna get myself a new Xbox if its the last thing il ever do!!!
 
Yes Yes Maestro I fully trust you dude:D Its just that I'm low on cash at the moment... So you would be my first choice if I had to choose someone:D Just that I spent a hefty amount of money on my HD TV - took me quite a while to save up for it.
 
KillSw!tch said:
Yes Yes Maestro I fully trust you dude:D Its just that I'm low on cash at the moment... So you would be my first choice if I had to choose someone:D Just that I spent a hefty amount of money on my HD TV - took me quite a while to save up for it.
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I hear you! With the current credit crunch we all feel the pinch :sick:

At the end of the day, whatever you decide, you need a working 360.

Good luck ;)
 
ernstn said:
They did the same to me, because they believed I lived in the UK. When my mailing labels arrived and I pointed out to them that I live in South Africa, thy told me to take it in for a swopout, using the reference they gave me. Only problem was that store such as i ncredible corruption refused to do the swop out.
Click to expand...
DHL just called to arrange collection so I guess they realise that I'm not in the UK.
 
@Bwana,
with IC receipt + microsoft referance number i had an elite with a harddrive problem...IC had no elite stock left to do a swap out...End of it i got a credit from IC for it to go to Musica who did have Elite stock.
So IC are supposed to swap out far as i know ok.
Lady at MI Digital filled me in on that one.
 
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