SA Post Office Strike

OtakuD said:
A parcel I ordered yesterday has already arrived in Cape Town EMS but the ones in Oct not, so annoying, not sure if I should claim on them or if they will pitch up.
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Probably LIFO.

The first parcels are buried too deep.
 
Jola said:
Nope, I had a camera stolen during a previous strike, did all the paperwork, did not get one cent back from EMS.
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What do you mean from EMS? The sender has to make the claim. Did you send the item? Did you follow it up with the sender?
Also EMS is the name of the standardised service, the sender makes the case against his or her postal carrier.
 
Space_Chief said:
What do you mean from EMS? The sender has to make the claim. Did you send the item? Did you follow it up with the sender?
Also EMS is the name of the standardised service, the sender makes the case against his or her postal carrier.
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The item disappeared in JIMC, it was scanned in and then disappeared. Their auditors confirmed this.

I filled in the claim forms agains SAPO EMS, they have special forms for this, but they just ignored it.
 
Jola said:
The item disappeared in JIMC, it was scanned in and then disappeared. Their auditors confirmed this.

I filled in the claim forms agains SAPO EMS, they have special forms for this, but they just ignored it.
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That's strange. The sender usually has to file claims. The sender is the customer.
 
Space_Chief said:
That's strange. The sender usually has to file claims. The sender is the customer.
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Maybe that is why they ignored me.

But they did have claims forms, and that was the course of action recommended by the auditors.

I still sometimes use EMS, but only for small items, I don't trust them.

I have been mainly using UPS since that incident.
 
Article 19 Inquiries
1 Each designated operator shall be bound to accept inquiries relating to parcels or registered or insured items posted in its own service or that of any other designated operator, provided that the inquiries are presented within a period of six months from the day after that on which the item was posted. The transmission of inquiries shall be made by registered priority mail, by EMS or by electronic means. The period of six months shall concern relations between claimants and designated operators and shall not include the transmission of inquiries between designated operators.
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http://www.upu.int/uploads/tx_sbdownloader/actInFourVolumesLetterPostManualEn.pdf
 
1 In transit 2014/09/22 15:59 EAST LONDON (HUB)
2 In transit 2014/09/22 13:56 AMALINDA Out of office
3 Item accepted by branch 2014/09/22 09:50 AMALINDA
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Still no movement from east London :( , anyone els have things stuck there?
 
I have 2 parcels coming in from usa, I'm also playing the waiting game since beginning of October.

I just hope our stuff is safe there. I'm guessing it's at jimc.
 
2 months. And package is finally at the post office for collection.

PARCEL TRACKING RESULTS

International Item Number: with local Item number: was last scanned on: 2014/11/12 at 11:47
Location last scanned: LANGENHOVENPARK
Currently has status of: In transit

TRACKING
LINE TYPE DATE TIME BRANCH COMMENTS
1 In transit 2014/11/12 11:47 LANGENHOVENPARK In Office
2 In transit 2014/11/11 11:48 BLOEMFONTEIN (HUB)
3 In transit 2014/11/06 10:54 BLOEMCON (HUB)
4 In transit 2014/09/14 12:05 CAPEMAIL (HUB)
5 Item accepted by branch 2014/09/13 08:11 BELLVILLE
 
I love the fact that we are seeing some movements at SAPO (not on my own parcel as yet.) But it gives us some hope that things are returning to normal, and we'll be seeing some more movements soon.
 
Napalm said:
I love the fact that we are seeing some movements at SAPO (not on my own parcel as yet.) But it gives us some hope that things are returning to normal, and we'll be seeing some more movements soon.
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Oh definitely. It's a positive development for sure.
 
Jola said:
Nope, I had a camera stolen during a previous strike, did all the paperwork, did not get one cent back from EMS.
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You have to follow it up all the time. Took me a year (not joking) to get R700 back for an old PC that went missing.
 
To me it's just sad that now one has to "gamble" when one order your goods from overseas.

One cannot just go and order R2000 or R3000 or more worth of goods. Because the chances are it will get lost if it goes via SAPO/EMS.

Specially the smaller parcels gets lost quicker (or at least much easier).



I hope things gets sorted out quickly... i really do.
 
Napalm said:
I love the fact that we are seeing some movements at SAPO (not on my own parcel as yet.) But it gives us some hope that things are returning to normal, and we'll be seeing some more movements soon.
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Will never happen IMHO. The damage was done it will only spiral further downwards. Before the backlog is done there will be a new strike "season" when the feckers feel like another working holiday.
 
I had a 20kg box sent from East London to Norway via Speed Services, not sure if they use SAPO depots or if DHL does everything privately.

It took 5 days to get from EL to my home town above the arctic circle (iow very remote)...I was genuinely surprised, especially during the whole strike.

So my guess is either pack something in a big box that cant be forgotten on a floor between other letters ... or use private companies.
 
Voicy said:
I had a 20kg box sent from East London to Norway via Speed Services, not sure if they use SAPO depots or if DHL does everything privately.

It took 5 days to get from EL to my home town above the arctic circle (iow very remote)...I was genuinely surprised, especially during the whole strike.

So my guess is either pack something in a big box that cant be forgotten on a floor between other letters ... or use private companies.
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Once its on the airport is green robot all the way. To get it to the airport via SAPO is the biggest problem.

So you are a Viking? :D
 
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