Samsung Galaxy Note 7 (previously Note 6)

kang

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Oct 9, 2009
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817
I haven't upgraded my Note 2 since 2012. The Note 7 was going to be it. I can't do without an SPen so there is no alternative that interests me. This news has made me sad.
 

Tsepz_GP

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Aug 2, 2008
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I haven't upgraded my Note 2 since 2012. The Note 7 was going to be it. I can't do without an SPen so there is no alternative that interests me. This news has made me sad.
Get a new battery for your Note 2 if you have to, its going to be a long wait for Note 8 unfortunately.
 

Dave

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http://www.androidpolice.com/2016/1...t-for-now-returning-yours-is-a-good-idea-too/

Its not a good sign that one of the 2nd biggest carriers in US might stop the note 7

Articles like that are a death blow to any chance of the the Note 7 ever recovering.

So, if you have friends or family considering the Note7, or unsure about whether to return or exchange the one they now have, I would strongly advise them to consider another device (we're not picking favorites, this is strictly a PSA) or to get rid of the Note7 they now own.
 

Tsepz_GP

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That 3rd one is very sketchy, but the 1st and 2nd are already signal that its time to end the Note 7. Focus on S7 and S7 Edge, give them an awesome Nougat update and heavily promote them, forget the Note 7.
 

michellej

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Aug 29, 2011
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The 3rd one happened before the the other 2. The fact that he had xrays and doctors letters etc...

But worse is the message from samsung obviously sent to him by mistake

Klering then produced a text message he says was from Samsung that stated:

"Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it"
 

Dave

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The US Consumer Product Safety Commission are now saying it's more than just a defective battery, the design of the Note 7 has an inherent design flaw causing damage to the battery.

The chairman of the U.S. Consumer Product Safety Commission was more explicit when his agency announced an official recall on Thursday. He said the phone’s battery was slightly too big for its compartment and the tight space pinched the battery, causing a short circuit.

“Clearly, they missed something,” said Anthea Lai, an analyst with Bloomberg Intelligence. “They were rushing to beat Apple and they made a mistake.”

http://www.forbes.com/sites/ewanspe...y-note-7-battery-failure-danger/#1b60d0842001

That's a real wake up for any owner still blithely using their Note 7 because they think it's safe...
 

Dave

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That! Forbes has been known to spread clickbait. They have dozens of clickbait FUD articles on Windows 10. The whole rushing to beat Apple is also BS. Even the S7/S7 Edge packs a punch and beats the iPhone 7. The Note range is in a different category because Apple doesn't have a smartphone that comes with a pen.

Oh, you poor little droid fanbot...

Samsung is recalling about 1 million of the phones because a battery flaw can lead to overheating, posing a serious burn hazard to consumers, the U.S. Consumer Product Safety Commission said Thursday in a statement. That represents about 97 percent of the Note 7 devices that hit the U.S. market, CPSC chairman Elliot Kaye said at a press conference. Samsung told regulators the phone’s battery was slightly too big for its compartment and the tight space pinched the battery, causing it to short circuit, Kaye said.

“Last week the public heard our message to power down the phone. This week’s message is go get a replacement or a refund,” Kaye said. “Because this product presents such a serious fire hazard, I am urging all consumers to take advantage of this recall right away.”
There have been about 92 reports of batteries overheating in the U.S., with 26 cases involving burns and 55 involving property damage, according to the commission.

A comprehensive report hasn’t yet been released on the battery issue. Samsung previously told a Korean government agency that there was an error in production that pressured the plates within the battery cells and brought opposing poles into contact, which triggered the excessive heat. The company sent a separate report to China’s inspection agency asserting that the problem came from separators sitting between the electrodes that could thin out and cause short-circuiting.

“The dimensions of the materials they put into the pouch were a little bigger than the pouch itself,” Kaye said. “By putting that all together and squeezing it into the compartment, it caused some pinching.”

That has, in turn, led to short circuits within the batteries. In some cases, it prompted a phenomenon known as “thermal runway,” in which the battery creates so much heat that it ultimately burns or explodes, he said
.

http://washpost.bloomberg.com/Story?docId=1376-ODJPO96VDKHV01-3EQI3MJ68LK6GV47LGE6CD0OK9

The chairman of the U.S. Consumer Product Safety Commission was more explicit when his agency announced an official recall on Thursday. He said the phone’s battery was slightly too big for its compartment and the tight space pinched the battery, causing a short circuit. “Clearly, they missed something,” said Anthea Lai, an analyst with Bloomberg Intelligence. “They were rushing to beat Apple and they made a mistake.”

https://www.bloomberg.com/news/arti...n-in-rush-to-capitalize-on-uninspiring-iphone

In their desire to really put a dent in Apple’s smartphone marketshare, Samsung also increased the battery capacity from 3000 mAH to 3500 mAH. The iPhone 7’s battery, for comparison, is rated at 2900 mAH. Unfortunately the rest of the phone struggled contain the higher power amount:

The initial conclusions indicated an error in production that put pressure on plates within the battery cells. That in turn brought negative and positive poles into contact, triggering excessive heat that caused the battery to explode.

The chairman of the U.S. Consumer Product Safety Commission was more explicit when his agency announced an official recall on Thursday. He said the phone’s battery was slightly too big for its compartment and the tight space pinched the battery, causing a short circuit.

http://www.goliath.com/tech/report-samsungs-note-7-failures-are-a-result-of-trying-to-show-up-apple/

Samsung earlier told US regulators the phone's battery was slightly too big for its compartment and the tight space pinched the battery, causing it to short circuit.

The company moved quickly to recall more than 2.5 million Note 7s after the battery troubles emerged and has already begun shipping replacements to key markets, such as Korea and the US.

Read more: http://www.afr.com/technology/mobil...uthwest-air-jet-20161005-grvwok#ixzz4McolpNoA
Follow us: @FinancialReview on Twitter | financialreview on Facebook

The initial conclusions indicated an error in production that put pressure on plates within the battery cells. That in turn brought negative and positive poles into contact, triggering excessive heat that caused the battery to explode.

The chairman of the U.S. Consumer Product Safety Commission was more explicit when his agency announced an official recall on Thursday. He said the phone’s battery was slightly too big for its compartment and the tight space pinched the battery, causing a short circuit.

https://www.yahoo.com/tech/samsungs-note-7-disaster-started-145538721.html

Samsung is recalling about 1m of the phones because a battery flaw can lead to overheating, posing a serious burn hazard, the US Consumer Product Safety Commission said.

That represents about 97% of the Note 7 devices that hit the US market, CPSC chairman Elliot Kaye said at a press conference. Samsung told regulators that the phone’s battery was slightly too big for its compartment and the tight space pinched the battery, causing it to short-circuit, Kaye said.

http://www.irishexaminer.com/archiv...csapos-galaxy-note-7-phones-in-us-421486.html
 
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Dave

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AT&T have now officially discontinued selling or exchanging the Note 7.

AT&T is discontinuing all sales and exchanges of Samsung Galaxy Note 7 smartphones following a number of fires caused by supposedly "safe" phones that had been replaced under recall.

"Based on recent reports, we’re no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents," said an AT&T spokesperson in a statement to The Verge. "We still encourage customers with a recalled Note 7 to visit an AT&T location to exchange that device for another Samsung smartphone or other smartphone of their choice."

http://www.theverge.com/2016/10/9/13219054/att-samsung-galaxy-note-7-stop-sales
 

Dave

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Oh, did I mention "safe" Galaxy Note 7 number 5 has just been reported doing its fire and smoke trick?

Samsung says it's 'working diligently' as fifth replacement Note 7 burns

Another replacement Samsung Galaxy Note 7 has caught fire, this one in Houston, Texas. Daniel Franks was at lunch with his daughter and wife when their replacement caught fire while sitting on the table, he told The Verge in an interview. It had been replaced at a Best Buy store in late September.

Franks said that his eight-year old daughter regularly plays Minecraft on the phone and wondered what could have happened if she was holding it or it was in his pocket or sitting on a nightstand.

This is the (1, 2, 3, 4) fifth replacement Note 7 that has caught fire in the US in the past week that we know of. It seems likely that there are more. AT&T has stopped selling the phones entirely, while the US Consumer Product Safety Commission says it is "moving expeditiously" to investigate, though perhaps even that isn’t quickly enough.

If you own a Samsung Galaxy Note 7 you should immediately stop using it and return it for a refund — all the major US carriers will exchange the phone, regardless of purchase date. We don’t know why Samsung hasn’t been more forthcoming about what’s going on with these replacement devices, but it doesn’t really matter. Until we get more information, the simplest explanation is the best one:
The Samsung Galaxy Note 7 is a fundamentally defective product and it should be pulled from the market without delay.

http://www.theverge.com/2016/10/9/13219878/samsung-galaxy-note-7-replacement-fire-fifth-statement
 
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