Yes I did and all relevant docs was submitted toe SARS, etc, ROT1, and all IRP5s. No docs was requested when I submitted. Just a message about manual intervention. So do I wait until they contact me?
There was a change a few months ago in the administrative process dealing with application for tax as well as the submission of the recognition of transfer (on transfer of benefits between funds).
Pre July 2017 the ROT01 was submitted by the transferring fund
Post July 2017 the transferring fund applies for the tax directive only and the receiving fund must submit the ROT01 (SARS ignores the ROT01 if it is submitted by the transferring fund as they require the receiving fund to confirm that they actually received the benefits post July 2017).
It also did not help that pre April 2018 the directive and the ROT01 had to be exactly the same (meaning if there was returned earned on the benefits between the date the tax directive was applied for and the date the actual benefits were transferred the ROT01 would be rejected).
It now appears that some administrators were caught off guard and never submitted the ROT01 (or they were submitted and rejected because of differences in values as explained above). The impact is that SARS is aware of the transfer (as a directive was issued) but the ROT01 is pending. While you can still submit your tax return for the Feb 2018 tax year SARS won’t issue the assessment.
You will get a message saying "Recognition of Transfer outstanding" or, if you have already submitted, the message will say that manual intervention is required.
If I may ask, who is the administrator of the new fund that you transferred to ?