Scammed - where to go for help?

S

Scolio

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I was recently scammed by an online shop. Where can one go for help? The police doesn't assist because they regard it as a 'voluntary transaction', insurance won't pay without a case number, people who have been scammed by the same company, have had limited success with the Consumer Ombudsman. Any other leads, apart from going to a lawyer (not accessible to most people)? Is there a separate police department which investigates scammers? Any advice would be appreciate, thank you!
 
Can't help but I only do online payments where they allow me to use my card to make the payment. Online stores that only have eft payments I avoid.

I was scammed twice in the last two years and every time just did a charge back request with my bank and the transactions were reversed in a few months.
 
signates said:
Can't help but I only do online payments where they allow me to use my card to make the payment. Online stores that only have eft payments I avoid.

I was scammed twice in the last two years and every time just did a charge back request with my bank and the transactions were reversed in a few months.
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Thank you, yes I learnt the hard way re. EFTs
 
They don't have a website...?
How did you buy from them?
 
Please describe the scam accurately, with dates, components and price. How was delivery promised. What have you done so far to reduce your loss?

I am aquainted with the folk who operate the business through a component supplier
 
Scolio said:
I was recently scammed by an online shop. Where can one go for help? The police doesn't assist because they regard it as a 'voluntary transaction', insurance won't pay without a case number, people who have been scammed by the same company, have had limited success with the Consumer Ombudsman. Any other leads, apart from going to a lawyer (not accessible to most people)? Is there a separate police department which investigates scammers? Any advice would be appreciate, thank you!
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A voluntary transaction it may have been,but its fraudulent transaction as its mistepresentation so you can open a fraud case
 
Scolio said:
I was recently scammed by an online shop. Where can one go for help? The police doesn't assist because they regard it as a 'voluntary transaction', insurance won't pay without a case number, people who have been scammed by the same company, have had limited success with the Consumer Ombudsman. Any other leads, apart from going to a lawyer (not accessible to most people)? Is there a separate police department which investigates scammers? Any advice would be appreciate, thank you!
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What happened that you conclude the transaction was a scam?

You paid, then what happened?
 
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