Screamer WiMax

Not impressed last night - was in a global virtual conference and the tower went down twice.

The second time was around 10pm and it didn't come back up - and I was forced to drive to work to continue the meeting.

tbh the connection was really poor the whole day
 
wow4life said:
Not impressed last night - was in a global virtual conference and the tower went down twice.

The second time was around 10pm and it didn't come back up - and I was forced to drive to work to continue the meeting.

tbh the connection was really poor the whole day
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yup same here. And no the technical support line was unanswered.
 
Just looked at my graphs. Mount View Road was down from 10pm to 5am.

Totally unacceptable.

As usual though, Screamer won't give a flying ****...
 
cda said:
Just looked at my graphs. Mount View Road was down from 10pm to 5am.

Totally unacceptable.

As usual though, Screamer won't give a flying ****...
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I still didn't have wireless association when I left for work (again) this morning at 6:30 am - perhaps I reset of the IDU is in order ...b
 
Last night was pretty horrible. :<

I'm just pretty tired of having to struggle to get this sorted out. ie. i don't want to have to do the same PM's over or phone the guy who said he would get back to me about my -worse than before they came out to my place- signal.
 
wow4life said:
I still didn't have wireless association when I left for work (again) this morning at 6:30 am - perhaps I reset of the IDU is in order ...b
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Any solution at this point would be nice. Yeah same problem last night and no support staff willing to take a call.

I never thought i would be so happy to become a telkom customer again. Thank gawd that my everyday battle with screamer and their smoke signal connection is nearly at an end.
 
f0xZA said:
Last night was pretty horrible. :<

I'm just pretty tired of having to struggle to get this sorted out. ie. i don't want to have to do the same PM's over or phone the guy who said he would get back to me about my -worse than before they came out to my place- signal.
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Get into queue ... I have been trying to resolve this for a year now.

On one hand I am grateful as I would have been stuck with HSDPA had Screamer not been around as there were no other options when I started this journey.

But on the other hand ... I pay for a service where I assume that a basic set of service qualities are adhered to.

I was spoilt in the UK and realise that - just didn't expect the situation to be this bad in South Africa. I guess this is what we should expect in a "developing country".
 
ciruis said:
Any solution at this point would be nice. Yeah same problem last night and no support staff willing to take a call.

I never thought i would be so happy to become a telkom customer again. Thank gawd that my everyday battle with screamer and their smoke signal connection is nearly at an end.
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Lucky you - Telkom originally said their infrastructure (cable) roll-out would be complete in January; then February; then April; and now they deny that such a project ever existed.
 
wow4life said:
Lucky you - Telkom originally said their infrastructure (cable) roll-out would be complete in January; then February; then April; and now they deny that such a project ever existed.
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I'm not counting on anything untill the connection is installed, when that day comes maybe i should invite you over to play on a proper i-net connection :)
 
It's actually too painful to try doing anything right now.

Network is just breaking at random points every few minutes.
 
cda said:
It's actually too painful to try doing anything right now.

Network is just breaking at random points every few minutes.
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When I heard that Screamer were making a major announcement on Monday I was excited, thinking that I would benefit.

Then ...
When I heard that the announcement was uncapped ADSL I was disappointed as I wouldn't benefit.

Then ...
I got worried as I was concerned that Screamer's network problems would be exacerbated.

Then ...
It was a reality.
 
wow4life said:
Then ...
It was a reality.
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I knew from the start, from what I had experienced and seen, that there was no way Screamer had the knowledge or structure to operate as an IPC ADSL provider.

The demand for something like that is astronomical.

I was quite stoked that the WiMAX rates would come down, but after seeing how Screamer's representatives here reacted to my criticism I frankly think they should burn in hell.

Releasing an ADSL service with private IP addresses is just a recipe for embarrassment... It is commercial suicide.

And wtf happened to Seacom bandwidth anyway. I remember being stuck on that horrific Neotel upstream that had a constant 3% international packet loss. From all the trace-routes I've seen everything is going via Telkom SAT3.

BGP tables in the various route servers do show an IP block registered to Screamer, but it's only a /22. Only 1000 IP addresses for an entire ADSL service? Not very ambitious...
 
f0xZA said:
According to the add i heard on 5fm this morning , the adsl bandwidth is through seacom.
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It's not though, all the traceroutes I've seen from people using it shows it going over Telkom.
 
It would be nice to receive a text or something stating that there is a problem and it is being worked on...

No connectivity since yesterday. I wonder if anyone is even aware of an issue??
 
My connection was a lot better on Saturday evening (uplink was terrible for about an hour and then perfect) and Sunday (only one disconnect).

Discarding the TCP RSTs seems to help a lot as well.
 
I'm just going to pre-empt any screamer bashing by passing word that Neotel's nationwide network is down, so Screamer will be affected. Neotel is working to get it up as we speak.
 
whats the connection between screamer and neotel?

gosh, are they one and the same?

maybe thats why it is impossible to get hold of them.....???:confused:
 
bullzeye.za said:
I'm just going to pre-empt any screamer bashing by passing word that Neotel's nationwide network is down, so Screamer will be affected. Neotel is working to get it up as we speak.
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Thanks for the help bullseye and yes you were right we lost our connection to Neotel for about an hour tonight but our support sent out SMS's to our clients advising them of this.

To clear up any questions we source bandwidth from a number of different sources so that if there is a major outage on one we have redundancy on the others.

While all the sources are up and running we provision our ADSL clients with blended bandwidth from Seacom and SAIX and our wireless clients on our network get bandwidth from Neotel.

With the Neotel outage today some of our wireless clients would have noticed that their paths were different while they were re routed to other bandwidth.
 
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