sms/email when reaching Bundle threshold

[ItsJustJack]

Thanks. Could you not use the sms's facility on your modem's dashboard software??

Nope, keep getting Buffer Overrun errors. Must uninstall that Vodafone piece-of-sh*t software and install the HMP/HMC software it seems. Just need to understand what to do first.

Also, just because it is a prepaid card and it stops working like I have explained, why must I throw it away and use a new one? That is the easy way out ... why can't my problem be fixed?

 

[Iam3G]

Nope, keep getting Buffer Overrun errors. Must uninstall that Vodafone piece-of-sh*t software and install the HMP/HMC software it seems. Just need to understand what to do first.

Also, just because it is a prepaid card and it stops working like I have explained, why must I throw it away and use a new one? That is the easy way out ... why can't my problem be fixed?

If your cellphone falls in the ocean, is it possible to have it fixed?

Think about that...

 

[ItsJustJack]

If your cellphone falls in the ocean, is it possible to have it fixed?

Think about that...

What's your point?

There is nothing wrong with the hardware itself...there is a problem with the logic in the business rules that Vodacom has implemented for PPDB (as well as the systems built on these rules) and as a result, I experience bad service and have to attempt to fix the problems myself when there should, in fact, be no problems at all if it was properly thought through in the first place!!

 

[Iam3G]

What's your point?

There is nothing wrong with the hardware itself...there is a problem with the logic in the business rules that Vodacom has implemented for PPDB (as well as the systems built on these rules) and as a result, I experience bad service and have to attempt to fix the problems myself when there should, in fact, be no problems at all if it was properly thought through in the first place!!

Apollogies. Understood. It would just be logical to use the ease way out, instead of struggling the whole time hoping and waiting that the problem will be fixed.

 

[Csnoopy]

A Rose for Vodacom

A comment from elsewhere.

THE INCIDENT A big thank you to Mikal from Vodacom who got back to me about the 3G problems. It was so refreshing to speak to someone senior who has the right answers and does not keep on putting the blame on my side. He clearly explained to me exactly what was wrong with Vodacom's data connection and showed me how to check up on what he was saying to confirm it for myself. He also offered me various solutions so that I would not have to drive through to Vodaworld AGAIN, or use up my whole bundle of megs downloading software.
When one gets so frustrated, one is not always very polite, (that was me), but he was professional, polite and friendly throughout. Although the 3G is still a daily frustration, at least now I know what is going on and I know that something IS being done about it.
Thank you Mikal, you made my day!

Frustrated is the operative word. When all is over we will all again.