Snapcraze, Legit?

Are these Grey imports?

All is lekker until you need the manufacturer warranty.

I learned the hard way with those other Orange scum.

If not worried about manufacturer warranty. Then I guess as long as you get your device and it seems to be working, you are good.

However spending 20K on a grey import is insane. I will rather pay a bit more for the local MANUFACTURER warranty and support.

Anyone can confirm if local manufacturer warranty is supported and if there is after sales service?

If not. No thanks
 
RedViking said:
Are these Grey imports?

All is lekker until you need the manufacturer warranty.

I learned the hard way with those other Orange scum.

If not worried about manufacturer warranty. Then I guess as long as you get your device and it seems to be working, you are good.

However spending 20K on a grey import is insane. I will rather pay a bit more for the local MANUFACTURER warranty and support.

Anyone can confirm if local manufacturer warranty is supported and if there is after sales service?

If not. No thanks
Click to expand...
The website claims 24 months SA warranty, can't speak on aftersales as I just got my device. I agree, if you're not worried about the warranty you'll probably be good. If you are you'll probably want to look elsewhere...
 
"All the devices that we supply are brand new and sealed in the box and come with the local manufacturers warranty. We have recently introduced a CPO division for laptops ONLY - these are separate from our brand new laptops and covered by varying warranties as stated on each unique listing." - From their FAQ
 
RedViking said:
Are these Grey imports?

All is lekker until you need the manufacturer warranty.

I learned the hard way with those other Orange scum.

If not worried about manufacturer warranty. Then I guess as long as you get your device and it seems to be working, you are good.

However spending 20K on a grey import is insane. I will rather pay a bit more for the local MANUFACTURER warranty and support.

Anyone can confirm if local manufacturer warranty is supported and if there is after sales service?

If not. No thanks
Click to expand...
Asked the same question on page 1 of this thread...

The snap craze representative with 1 post did not respond...

I stand to be corrected,
The warranty is not through Samsung South Africa.
The retailers handle the warranties/repairs... Direct importers of some sort...
Hence the price...
 
I am also considering ordering from them as the s21 ultra as almost R4000 cheaper than other places.
But Im also skeptical as well. Facebook and Hellopeter is overly positive and here on Mybroadband everyone is just as skeptical as me with a few positive reviews.
Dont know what to do
 
jnvdh06 said:
I am also considering ordering from them as the s21 ultra as almost R4000 cheaper than other places.
But Im also skeptical as well. Facebook and Hellopeter is overly positive and here on Mybroadband everyone is just as skeptical as me with a few positive reviews.
Dont know what to do
Click to expand...
Same reason I ordered from them, price. Got my device no complaints so far. I'm not a reliable source according to other members however XD. I don't blame them for thinking that, I understand why. If you check earlier in the thread I detailed my experience with them.
 
MazinZaki said:
FINALLY!
Phone has arrived! I was nervous as hell... But, it all checks out. Downloaded an app called "Samsung info", pasted serial number, and it says it's original. (attached photo)

So SNAPCRAZE IS LEGIT..

The big issues were communication. I didn't get an email of any progress until late last night (after my last post). But the email came with details of how to track your delivery.
The website needs to have all this baked in. That's an area that makes it worrisome.

But the turnaround is FAST. I ordered this on Friday,got it Tuesday morning. Very impressed.

I agree, they have a few things about their image that makes them look suspect.. Like reviews coming from new accounts etc.. But, I figure most people doing this aren't frequent reviewers. The email they sent does ask for reviews.. So they could be responding to that.
I just spent 18k and am not regretting it.

EXPERIMENT OVER!
Click to expand...

AldenBoby said:
Received my phone this morning. Didn't contact them on the whereabouts of my order, just followed the tracking updates from The Courier Guy. Phone was properly sealed, definitely brand new from the looks of it. Will check if it's truly brand new via some software later on. The website said my order was 'processing' until it got delivered. After delivery, I received an email saying my order was completed. All in all, satisfied with the service. I vouch for them. As more people post their experiences, one can decide on their own whether or not the store is credible. Just sharing my experience. Thumbs up from me.
Click to expand...

I may very well take some flack, but I think a mod should perhaps just check IP logs for these 2 accounts please.

Just to check if it's not the same person.
*spidey sense*
 
Methinks the same. Mods have a look please.
Its all just too perfect.
 
AldenBoby said:
"All the devices that we supply are brand new and sealed in the box and come with the local manufacturers warranty. We have recently introduced a CPO division for laptops ONLY - these are separate from our brand new laptops and covered by varying warranties as stated on each unique listing." - From their FAQ
Click to expand...
Highly unlikely at those prices?
 
At these prices.. They're probably grey market, so whatever issues are handled thru the seller and not Samsung. For me personally it's not a massive deal cos I buy watches on grey market already.

If it's an issue for you, don't do it. It will be fun and cheaper.. But if you're expecting some easy service or something, you'll get frustrated.

So far I've had no issues with the phone. Received the recent update, everything works as intended. I'm quite happy with it. Not sure what else is needed to 'verify' stuff on here but, it's great.

Enjoy the rest of the week people :)
 
Shake&Bake said:
I may very well take some flack, but I think a mod should perhaps just check IP logs for these 2 accounts please.

Just to check if it's not the same person.
*spidey sense*
Click to expand...
Did I even see this yesterday when I posted?!
Are you guys THIS paranoid about this?? Checking IP logs and all that..?

Please do it.. And please post the conclusion. PLEASE! Cos if I happen to be 2 people in 2 different places at the same time, I'd get a lot more done in my life... Maybe even get to 3k posts sooner so I can scam more of you

Completely didn't expect this... But I want it to happen.. Who do we talk to.. Let's make it happen

Ok now I'M playing into this too much. I was just honestly sharing my experience. But the net is a funny place. Yikes!
 
MazinZaki said:
That's actually why I went for them in the first place. It's just slightly more on Loot so I figured save a bit on their site.
Click to expand...
Until I meet a person who has bought from them personally.
All one post wonders so far.
 
Thugscub said:
Until I meet a person who has bought from them personally.
All one post wonders so far.
Click to expand...
I met someone to claimed that he bought his wife's s21 ultra form them.

I can't vouch for them personally but they seem legit.
Not sure of they do grey imports and if they would honor warranty though.
 
Singhms said:
I stand to be corrected,
The warranty is not through Samsung South Africa.
The retailers handle the warranties/repairs... Direct importers of some sort...
Hence the price...
Click to expand...
That is incorrect. Retailers receive your units from you and direct them to the Samsung Service centres. Retailers cannot carry out repairs or the warranty will be lost.

As stated before I work at Snapcraze and all original Samsung products are covered by a manufacturers warranty regardless of which store you purchase from, you or the store can book it in with your closest Samsung repair centre with an invoice and the device's IMEI number which confirms if its an original product and how far into the warranty period you are.

We supply Insurance companies, service centres and stores who do dropshipping and this would not be possible had our devices not come with the full warranty. We do not do Grey imports. Our prices are ridiculously cheaper due to us selling to you at B2B wholesale rates.

Perhaps research and actually call a company in future before tainting their name with inaccurate information. Both consumers and their employees would appreciate this.

Take care
 
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