So I went to Capitec

Nope, they probably verify with home affairs. But as we've seen with Tyme it's still a flawed process with them not having everyone's details. Will still need proof of address for most and you'll get the occasional Fica request as well.
 
Their new fees schedule lists email notifications as free. Has anyone found an option for this as every time I asked them it simply wasn't available?

Who on earth still charges 40c for an sms notification?
 
Did an analysis of our staff accounts yesterday:

Capitec - 50.46%
FNB - 22.48%
Nedbank - 16.97%
Standard - 5.05%
ABSA - 4.13
Ithala - 0.91%

Company originally used to pay salaries from Nedbank, and now FNB.
So Nedbank and FNB are partly when we opened accounts at that time for staff that did not have accounts.

Last round - we called Capitec (though we the company still bank with FNB).
 
Swa said:
Their new fees schedule lists email notifications as free. Has anyone found an option for this as every time I asked them it simply wasn't available?

Who on earth still charges 40c for an sms notification?
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I think that is only for payment notifications to the person being paid and not to the account holder. As in, one cannot have debit orders and money in notifications via email.
 
FlashSA said:
I think that is only for payment notifications to the person being paid and not to the account holder. As in, one cannot have debit orders and money in notifications via email.
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You may be right.
 
Capitec folk - when travelling overseas, have you had to call the call centre to be able to use your card abroad? I have asked them and get a copy, paste response about making sure addresses are correct, etc. Just want to make 100% sure it'll work when I get there
 
jman said:
Capitec folk - when travelling overseas, have you had to call the call centre to be able to use your card abroad? I have asked them and get a copy, paste response about making sure addresses are correct, etc. Just want to make 100% sure it'll work when I get there
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I last used my Capitec card overseas in 2013. It worked. I don't remember whether or not I called them. But the transaction limits were IIRC quite low, so in Europe where stuff is expensive I did run into some hassles.

I don't use mine much anymore except as a savings account. But my sister spent a couple of years overseas teaching English. I will ask her quickly about what she did.
 
newby_investor said:
I last used my Capitec card overseas in 2013. It worked. I don't remember whether or not I called them. But the transaction limits were IIRC quite low, so in Europe where stuff is expensive I did run into some hassles.

I don't use mine much anymore except as a savings account. But my sister spent a couple of years overseas teaching English. I will ask her quickly about what she did.
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Cool, thanks. You can just up your limits on the app though if required
 
jman said:
Cool, thanks. You can just up your limits on the app though if required
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This was either pre-app days or I was using the dongle thing at the time, and didn't have the app. Memory fades now.

So my sister just confirmed that before she travelled she had to go to the branch anyway for other reasons, so she talked with the consultant then to inform that she'd be going overseas. Apparently the card worked just fine, but she was told that it would only work for a limited time. Since she was going to be spending a year she got a local account, but for the first few weeks the Capitec one worked, after which she didn't use it again until returning to SA.
 
newby_investor said:
This was either pre-app days or I was using the dongle thing at the time, and didn't have the app. Memory fades now.

So my sister just confirmed that before she travelled she had to go to the branch anyway for other reasons, so she talked with the consultant then to inform that she'd be going overseas. Apparently the card worked just fine, but she was told that it would only work for a limited time. Since she was going to be spending a year she got a local account, but for the first few weeks the Capitec one worked, after which she didn't use it again until returning to SA.
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Ah okay perfect, thanks for the info. I'll go into a branch just to make sure
 
Ive received conflicting answers on this topic from capitec branches.
Safest would be to visit a branch or call, and thats what their email communications advised.
 
Antelope said:
Ive received conflicting answers on this topic from capitec branches.
Safest would be to visit a branch or call, and thats what their email communications advised.
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I tried calling their Forex division, but they just don't answer their phones
 
jman said:
Capitec folk - when travelling overseas, have you had to call the call centre to be able to use your card abroad? I have asked them and get a copy, paste response about making sure addresses are correct, etc. Just want to make 100% sure it'll work when I get there
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Call them, they do make a note... It might work, but their fraud systems might disable it... The normal 086 number works.
 
MoHaG said:
Call them, they do make a note... It might work, but their fraud systems might disable it... The normal 086 number works.
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Thanks, I just did this and they asked dates and destinations. Finally I feel confident that my card will work overseas. Emailing the forex department was useless - they just sent me a copy paste response, and the branch just told me it'll work
 
jman said:
Thanks, I just did this and they asked dates and destinations. Finally I feel confident that my card will work overseas. Emailing the forex department was useless - they just sent me a copy paste response, and the branch just told me it'll work
Click to expand...
Thanks for the update, I'm also gonna be using them when I go overseas in Aug/Sep.
 
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