Nixxon,
Those upgrades people get commission on every deal they do. I have spoken to at least 6 different upgrades people. Just phone a few times..ask who is speaking and make sure youare speaking to a different person. Tell them that another consultant has you too far down the back order list..and whoever gets you the phone first, get's the deal. One of them will bump you up the list. Mine did

Plead very nicely..tell them you have been waiting for ages and will go to another service provider if they get it for you first. Those back order lists are personal lists they keep themselves..nothing formal. You CAN squeeze one out of them if you try. Also make sure you phone early Monday..and every hour until the stock arrives. If they are there..they WILL NOT refuse you one, to phone back orders that might or might not take it.
Phew...i should give lessons

G26