Stealerships

In my outdated thread on the running costs for a Cayenne S Diesel V8 I think I mentioned it.
I did the brakes on the first one I had, a 2013 model, in 2022. Then I unexpectedly purchased my late mother's 2016 model in 2022. And I had to do breaks on that one as well. Also in 2022.

R15k and R17k.
 
airborne said:
That's a crazy price but probably includes a few extras like gearbox oil if it's cvt, I hope.
Post a screenshot of the quote for the 90k service so we can see what they are wanting to charge you for.
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Soon as they decide to forward the quote to me. I asked but they don't seem very keen to let me have one...
 
Well last year I took the one car in at a independent garage. Needed to replace clutch master and slave. They said they will only use genuine VW parts. It came to 13k for the parts without labour. So I phones VW for part prices and it came to about 10k. Ask the independent, they said yes but they put 30% mark up on parts. Phoned other independents and they all do the same.
So it will be cheaper to just do the job at the dealership, or if you want to use a independent, then you have too use non genuine parts.
 
ZRL said:
Hi Guys,

I am looking at some of these service costs and still consider myself lucky. I drive a 2020 Honda Jazz and was quoted R12000 today from Honda for a 90k service. The car has a timing chain, not a belt....don't know where they suck these figures from. Anyway can anyone recommend a service place in or around Sandton that does a decent job on Honda's? Not prepared to pay R12k for a service.
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Nashed Tuned – MIWA Members

miwa-members.miwa.org.za miwa-members.miwa.org.za
 
My 2015 Duster DCi's "Stop" light came on 2 weeks ago. The dealership where I've always serviced the car said it was a diesel injector fault, they'd have to replace all 4 for 75K. The car was at 143,000km, had only been serviced at the same dealer and we've only used Sasol 5ppm.

I found a diesel injector servicing place, who diagnosed an electrical connection had shorted on the 1st injector. They fixed that and repaired a booster pipe, all for under 5K. The car's purring along happily
 
flarkit said:
My 2015 Duster DCi's "Stop" light came on 2 weeks ago. The dealership where I've always serviced the car said it was a diesel injector fault, they'd have to replace all 4 for 75K. The car was at 143,000km, had only been serviced at the same dealer and we've only used Sasol 5ppm.

I found a diesel injector servicing place, who diagnosed an electrical connection had shorted on the 1st injector. They fixed that and repaired a booster pipe, all for under 5K. The car's purring along happily
Click to expand...
There is a theory, dealerships are not really interested in fixing cars, their core business is selling cars, fixing them is just a necessary cumbersome exercise they wouldn't do if they had a choice.

So if you come with your car, they will charge you a ridiculous amount to hopefully chase you away, if you leave, good, if you still insist, they will do the repairs at a huge profit that makes it worthwhile.
 
TheChamp said:
There is a theory, dealerships are not really interested in fixing cars, their core business is selling cars, fixing them is just a necessary cumbersome exercise they wouldn't do if they had a choice.

So if you come with your car, they will charge you a ridiculous amount to hopefully chase you away, if you leave, good, if you still insist, they will do the repairs at a huge profit that makes it worthwhile.
Click to expand...
LOL. Where did you go to school?
You know that they have mechanics, cleaners, managers etc just at the service part of the dealership? They all must be paid and the rent and electricity of that part of the dealership must be paid?
So the service part of the dealership must make money. Yes I worked at a big franchise dealership. I was at sales but every month every part of the dealership had targets. Sales does not subsidise the service or parts departments.
 
flarkit said:
My 2015 Duster DCi's "Stop" light came on 2 weeks ago. The dealership where I've always serviced the car said it was a diesel injector fault, they'd have to replace all 4 for 75K. The car was at 143,000km, had only been serviced at the same dealer and we've only used Sasol 5ppm.

I found a diesel injector servicing place, who diagnosed an electrical connection had shorted on the 1st injector. They fixed that and repaired a booster pipe, all for under 5K. The car's purring along happily
Click to expand...
That's why you never service or repair a vehicle at the dealers once it’s out of warranty, they employ parts replacers not actual mechanics who will troubleshoot.
 
airborne said:
That's why you never service or repair a vehicle at the dealers once it’s out of warranty, they employ parts replacers not actual mechanics who will troubleshoot.
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I agree completely.

The challenge is to find a reliable aftermarket mechanic or service company. When you pay (through your neck) at a dealership, you hope for at-least some peace of mind, that the place will provide a decent service. There are exceptions on both sides of that fence of course: both crappy service from dealerships, and exceptional quality from aftermarket places. I haven't yet heard of a really good place for servicing a diesel Duster in our area
 
TheChamp said:
There is a theory, dealerships are not really interested in fixing cars, their core business is selling cars, fixing them is just a necessary cumbersome exercise they wouldn't do if they had a choice.

So if you come with your car, they will charge you a ridiculous amount to hopefully chase you away, if you leave, good, if you still insist, they will do the repairs at a huge profit that makes it worthwhile.
Click to expand...
What?

Look at most business today - they prefer tying you in to some sort of contract model, where pure subscription or a yearly based thing. This type of model is way easier to promote and the cashflow is more predictable. If you only sell cars you're very dependent on a very cyclical model of sales. I've always been under the impression services is where they make their actual money - like printers and ink type of thing.

Although, whilst I type this I think of the success of WeBuyCars and I have to ask myself if maybe you're actually right....
 
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