Still connected but only able to access Cell C website

ah Ok,I forgot about it happening on the ph also
 
Same problem. Been stuck with it ever since i got my modem & package.
Is CellC looking into it?
Do they even know this problem exists?
How bout CellC dash with 24hr auto reconnect or some sort of fix.
 
Hey guys just out of curiosity..... Does this problem occur randomly or after a given amout of time? And knowing the types of people on mybb everyone has checked their cap?
 
Cell.C-Guru said:
Hey guys just out of curiosity..... Does this problem occur randomly or after a given amout of time? And knowing the types of people on mybb everyone has checked their cap?
Click to expand...

I would say it's randomly after a certain amount of time. I have certainly still had plenty of cap left when this has happened to me. Disconnect reconnect normally solves the problem.
 
Cell.C-Guru said:
Hey guys just out of curiosity..... Does this problem occur randomly or after a given amout of time? And knowing the types of people on mybb everyone has checked their cap?
Click to expand...
It is random but only after being connected for a few hours.

When I tried to go online this morning I could only reach www.cellc.co.za and my router log showed the connection had been established on December 17 at 07:50. So this time it happened after being connected for between 44 and 51 hours.

Cap is still good, disconnected and reconnected and I'm back online.
 
ginggs said:
It is random but only after being connected for a few hours.

When I tried to go online this morning I could only reach www.cellc.co.za and my router log showed the connection had been established on December 17 at 07:50. So this time it happened after being connected for between 44 and 51 hours.

Cap is still good, disconnected and reconnected and I'm back online.
Click to expand...

Have you made sure that there is no power saving options causing this prob (Vista/Win 7)?
 
Cell.C-Guru said:
Have you made sure that there is no power saving options causing this prob (Vista/Win 7)?
Click to expand...
My Cell-C E1820 is plugged into a MikroTik RB-411U router, so no possibility of Vista / Windows 7 power saving options being a problem.
 
morkhans said:
In that case your connection would be down and you would not be able to access any sites.
Click to expand...

my bad forgot to take that into consideration. Might be an authentication error on cell c's side after the connection becomes idle.
 
I got home now to find that I could only access the CellC site.

Some tcptraceroutes:
www.cellc.co.za
# tcptraceroute -n -q 1 www.cellc.co.za 80
Selected device tun0, address 41.55.132.36, port 18105 for outgoing packets
Tracing the path to www.cellc.co.za (41.72.143.60) on TCP port 80, 30 hops max
1 *
2 41.48.23.13 (41.48.23.13) 70.038 ms
3 10.228.221.45 (10.228.221.45) 59.859 ms
4 41.48.23.13 (41.48.23.13) 69.893 ms
5 41.48.16.1 (41.48.16.1) 69.973 ms
6 *
7 *
8 41.181.47.223 (41.181.47.223) 108.351 ms
9 196.44.0.155 (196.44.0.155) 69.889 ms
10 196.44.31.26 (196.44.31.26) 69.895 ms
11 196.44.31.97 (196.44.31.97) 69.961 ms
12 196.30.1.21 (196.30.1.21) 69.920 ms
13 196.30.156.136 (196.30.156.136) 129.935 ms
14 196.30.213.108 (196.30.213.108) 70.585 ms
15 41.72.136.23 (41.72.136.23) 89.266 ms
16 41.72.143.60 (41.72.143.60) [open] 68.956 ms
Click to expand...

www.google.co.za
# tcptraceroute -n -q 1 www.google.co.za 80
Selected device tun0, address 41.55.132.36, port 18433 for outgoing packets
Tracing the path to www.google.co.za (155.232.240.19) on TCP port 80, 30 hops max
1 *
2 41.48.23.13 (41.48.23.13) 82.175 ms
3 *
4 *
5 41.48.0.3 (41.48.0.3) 189.409 ms
6 41.48.253.36 (41.48.253.36) 77.977 ms
7 *
8 *
9 *
10 196.44.31.95 (196.44.31.95) 87.803 ms
11 196.44.31.254 (196.44.31.254) 89.958 ms
12 196.44.0.72 (196.44.0.72) 69.910 ms
13 198.32.142.33 (198.32.142.33) 69.924 ms
14 155.232.6.38 (155.232.6.38) 99.880 ms
15 155.232.240.19 (155.232.240.19) [open] 99.992 ms
Click to expand...

www.google.co.za attempt no. 2
# tcptraceroute -n -q 1 www.google.co.za 80
Selected device tun0, address 41.55.132.36, port 18959 for outgoing packets
Tracing the path to www.google.co.za (155.232.240.19) on TCP port 80, 30 hops max
1 *
2 41.48.23.13 (41.48.23.13) 61.894 ms
3 *
4 *
5 *
6 *
7 *
8 *
9 *
10 *
11 *
12 *
13 *
14 *
15 155.232.240.19 (155.232.240.19) [open] 97.365 ms
Click to expand...

Disconnect/Reconnect
www.cellc.co.za
# tcptraceroute -n -q 1 www.cellc.co.za 80
Selected device tun0, address 41.49.152.107, port 51035 for outgoing packets
Tracing the path to www.cellc.co.za (41.72.143.60) on TCP port 80, 30 hops max
1 *
2 41.48.23.13 (41.48.23.13) 61.898 ms
3 10.228.221.39 (10.228.221.39) 89.848 ms
4 41.48.23.13 (41.48.23.13) 69.907 ms
5 41.48.16.1 (41.48.16.1) 59.928 ms
6 41.48.0.3 (41.48.0.3) 79.931 ms
7 41.48.253.36 (41.48.253.36) 59.921 ms
8 41.181.47.223 (41.181.47.223) 79.940 ms
9 196.44.0.155 (196.44.0.155) 89.957 ms
10 196.44.31.26 (196.44.31.26) 79.851 ms
11 196.44.31.97 (196.44.31.97) 79.916 ms
12 196.30.1.22 (196.30.1.22) 79.912 ms
13 196.30.156.136 (196.30.156.136) 79.981 ms
14 196.30.213.108 (196.30.213.108) 69.945 ms
15 41.72.136.23 (41.72.136.23) 79.917 ms
16 41.72.143.60 (41.72.143.60) [open] 79.930 ms
Click to expand...

www.google.co.za
# tcptraceroute -n -q 1 www.google.co.za 80
Selected device tun0, address 41.49.152.107, port 19626 for outgoing packets
Tracing the path to www.google.co.za (155.232.240.19) on TCP port 80, 30 hops max
1 *
2 41.48.23.13 (41.48.23.13) 60.704 ms
3 41.48.23.13 (41.48.23.13) 69.545 ms
4 41.48.16.1 (41.48.16.1) 89.594 ms
5 41.48.0.3 (41.48.0.3) 81.769 ms
6 41.48.253.36 (41.48.253.36) 77.506 ms
7 41.181.47.223 (41.181.47.223) 79.649 ms
8 196.44.0.155 (196.44.0.155) 79.615 ms
9 196.44.31.26 (196.44.31.26) 79.637 ms
10 196.44.31.95 (196.44.31.95) 69.618 ms
11 196.44.31.254 (196.44.31.254) 79.626 ms
12 196.44.0.72 (196.44.0.72) 89.641 ms
13 198.32.142.33 (198.32.142.33) 79.671 ms
14 155.232.6.38 (155.232.6.38) 99.567 ms
15 155.232.240.19 (155.232.240.19) [open] 99.642 ms
Click to expand...
 
ginggs: no email only a fone call. That was at end of october i think.
 
is this still an issue or have ppl just stopped posting about it?
 
Cell.C-Guru said:
is this still an issue or have ppl just stopped posting about it?
Click to expand...

Yes started happening to me recently, I'm connected via a Hauwei E1820 in a TP-LINK MR3420.
After being connected for about an hour, I still have internet connectivity but I am only able to browse to the cellc website.
I have to disconnect the modem and reconnect and then I am able to browse as per normal again.
 
just to clarify is this a random event? ie does it happen while browsing or after it's been idle for a while (idle= long download and no other traffic or just left connected)? Havn't had this happen to me yet so wanna try recreate to see if there is some kind of pattern
 
Cell.C-Guru said:
just to clarify is this a random event? ie does it happen while browsing or after it's been idle for a while (idle= long download and no other traffic or just left connected)? Havn't had this happen to me yet so wanna try recreate to see if there is some kind of pattern
Click to expand...

I have managed to produce this by keeping a single connection going for more than 2 days. For example.
Connect Sunday Evening, whoooshh.
Monday: Wake up for the morning whoooshh. Go to work. Get home more whoooshh
Tuesday: Wake up for the morning whoooshh. Go to work. Get home more whoooshh
Wednesday: Wake up, no whoooshh, cellc.co.za only. Disconnect/Reconnect voila! whoooshh.

It's not guaranteed though. I have seen it less than I did in the past.
 
random event on numerous occasions for me...connectivity on average lasts between 1 - 6 hours whether its idle or downloading before you need to reboot router.

Last night I had no issues. Router with modem ran fine...
 
Hmmm... only been using CellC for the last week or so. This morning I discovered the modem was connected but only able to access CellC. The connection had been up for about 15hours - I think my phone is keeping the connection open (router idle disconnect specified at 30 minutes).
 
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