Duroska_lion
Active Member
Long story but I will try to keep it short.
For more than a year, we've had a 4mbps line. Our data account is hosted by axxess but that's not important.
Middle January, my router reported that I was running at 3.7mbps.
Shortly into February, it dropped down to 2.8mbps.
Now today, 24 February, it is down to flat 2mbps. Which doesn't make any sense. The telkom technician told us earlier today that our neighbourhood only supported 2.8mps. But we've had a 4mbps line for ages now. This also comes after we were offered a contract from Telkom for a 10mbps line upgrade!
Has anyone else experienced this? Or know of anyone?
In the first weeks of January, we got a call from telkom saying we will be having a talkom technician come round to our house since all houses in our neighbourhood were being worked on. The land line ADSL support for the area was being pshed to 10mbps, where it was 4. On the spot we were offered a contract with telkom (both account and line which mean we would lose axxess), to upgrade to the 10meg line. We declined it as we were happy with the 4.
Shortly after his visit, our line dropped to 3.75
Initially I thought nothing of it since it must have been issues with the upgraded lines and would eventually be resolved. After several weeks I started to notice it hadn't changed. Then the drop to 2.8mbps came. We phoned telkom, logged a complaint, and heard nothing. My father at one stage was on the line and was placed on hold for an hour before being cut off entirely.
Eventually I got through to someone and requested a technician to come look at the line. I would however not be able to be at home since I was at work but left it to my brother.
Today, my brother reported over the phone, the technician arrived and was running tests. The tech said that our neighbourhood supposedly only supported 2.8 meg lines. My brother had failed to mention that we had been running on 4 meg for a while now and the tech left without another word.
I've just checked the line and its gone down to 2 meg.
How could this happen?
My father informed me that a colleague of his had ordered a 10meg line from telkom and only ever gets speeds up to 5meg. Could telkom really be messing with people's lines to try and get them to upgrade for the extra income?
My mother seems to think so but it sounds a little bit far fetched to me.
For more than a year, we've had a 4mbps line. Our data account is hosted by axxess but that's not important.
Middle January, my router reported that I was running at 3.7mbps.
Shortly into February, it dropped down to 2.8mbps.
Now today, 24 February, it is down to flat 2mbps. Which doesn't make any sense. The telkom technician told us earlier today that our neighbourhood only supported 2.8mps. But we've had a 4mbps line for ages now. This also comes after we were offered a contract from Telkom for a 10mbps line upgrade!
Has anyone else experienced this? Or know of anyone?
In the first weeks of January, we got a call from telkom saying we will be having a talkom technician come round to our house since all houses in our neighbourhood were being worked on. The land line ADSL support for the area was being pshed to 10mbps, where it was 4. On the spot we were offered a contract with telkom (both account and line which mean we would lose axxess), to upgrade to the 10meg line. We declined it as we were happy with the 4.
Shortly after his visit, our line dropped to 3.75
Initially I thought nothing of it since it must have been issues with the upgraded lines and would eventually be resolved. After several weeks I started to notice it hadn't changed. Then the drop to 2.8mbps came. We phoned telkom, logged a complaint, and heard nothing. My father at one stage was on the line and was placed on hold for an hour before being cut off entirely.
Eventually I got through to someone and requested a technician to come look at the line. I would however not be able to be at home since I was at work but left it to my brother.
Today, my brother reported over the phone, the technician arrived and was running tests. The tech said that our neighbourhood supposedly only supported 2.8 meg lines. My brother had failed to mention that we had been running on 4 meg for a while now and the tech left without another word.
I've just checked the line and its gone down to 2 meg.
How could this happen?
My father informed me that a colleague of his had ordered a 10meg line from telkom and only ever gets speeds up to 5meg. Could telkom really be messing with people's lines to try and get them to upgrade for the extra income?
My mother seems to think so but it sounds a little bit far fetched to me.
