ichigo
Executive Member
My parcels get delivered by FedEx for some reason, in Pietermaritzburg. Today's order will probably be here tomorrow morning
I hope so would be nice I usually get from FedEx with no problems with other orders
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My parcels get delivered by FedEx for some reason, in Pietermaritzburg. Today's order will probably be here tomorrow morning
Surely the system should have been written to hold a code for that person's purchase , once it has been redeemed?
And they should also surely be able to track what codes I have used like 1 minute ago , and if it worked?
Disagree....why pay a station to give discount vouchers when you could just sent out a free newsletter to everyone. Customers will buy either way....KFM is benefitting from this big time...there has to be some sort of agreement..
The point of the campaign is to widen their customer base, not to give freebies to existing customers...
Nah. Maybe a bit unfair, but not illegalWould you not think that it would be slightly illegal to say they have given you a discount at one stage of the checkout only to snatch it away at payment stage?
Nah. Maybe a bit unfair, but not illegal
It's illegal for them to apply terms and conditions to the free stuff they give away?
Ok , so posted something on their Facebook page , and they called me back.
I explained to them that they should surely be able to check me, redeeming my code, and ofcourse they told me that
they will let their IT and Marketing people check it out.
Lets hope they call back.
Not at all. But it's illegal to show one price at checkout, and then deduct a different amount from someone's credit card. It all depends where along the ordering process the discount was dropped, and how visible it was to the buyer.
I'd be pretty sure it is. I was told my order was R77 before I accepted it with a final confirmation click. They then deducted R277 from my account? How can that be? But hey, I think it's a mistake at worst, but really, anyone else I'd be screaming 'unethical practise' all over the place.
it was inbetween choosing shipping and confirming payment on mine and showed that discount vanished
Pretty much bait and switch if its not shown.
Mine Today was between card payments choices, first card bounced(old card) as it was set as default , so just choose the other card on the next screen , which didn't show me my ORDER amount or CODE redeemed/discount only choice between cards - havent seen this screen before and them Shazam , after I clicked confirm , full amount showed invoiced on my processed order.
If you all report ghostbuster - maybe they'll investigate and release all his multiple vouchers across multiple accounts to you?![]()
ibhave already received a multitude of orders from themIf you all report ghostbuster - maybe they'll investigate and release all his multiple vouchers across multiple accounts to you?![]()
If you all report ghostbuster - maybe they'll investigate and release all his multiple vouchers across multiple accounts to you?![]()
Just noticed now. 2 weeks delivery time for my items. Ouch.
I wouldn't worry about it, I ordered on the 5th and it said 19 July, 3 work days later I received it.
Just noticed now. 2 weeks delivery time for my items. Ouch.
Under promise, over deliver.
^Recipe for maintaining happy customers
Other than when they used to source items from Amazon, I have never waited the full waiting time for my stuff