I read that entire article, and I have to wonder just how stupid upper management in that company is.
Let me point out some blatant glaring massive problems that are evident without even beginning to delve into the inner workings of that big fat slow expensive and downright stupid company - Telkom:
1. Their product offering has to be the single most difficult thing to determine.
For a company that survives on selling products and services, finding out what services are available, and what the complete cost of the services are, the hardware required and the actual attributes of the products and services available is near impossible.
As a simple example, point me to where I can find out about their 3G product, the costs, the coverage map and the service parameters.
I shudder to think how on earth they're going to describe their new services they are adding to their portfolio.
Perhaps Teklom should take a closer look at solving their existing non-information issues first.
2. Telkom should not be playing in other parts of Africa
Telkom have spent a fortune on trying to gain a foothold in other parts of Africa. The reason user to warrant their hyper spend is the apparent fact that the available market cap in South Africa has been reached.
But, at the same time, with the same breath, Telkom is also expanding it's South African infrastructure and introducing new products into their portfolio. This is not the actions of a company faced with a market cap, but the actions of a company branching out into new segments of the existing market, expanding the market size.
I still firmly believe that the push to enter other markets was a political one, and one that did not make sense to begin with, and most certainly does not make any sense now that Government is taking more of a back seat in this business.
Their actions completely contradict their reason for spending out of the country.
Besides, if you want to take over communications in Nigeria, a buy-out would be a much better approach.
3. Competition is fierce now, but it's going to get insane
The dawn of competition in South Africa is only just starting. As more and more fully licensed operators realise the value of their license and learn the means of attracting investors, so more and more infrastructure will be built and utilised that directly competes with Telkom.
These small operators now have the means of bypassing Telkom completely in major cities, and are starting to view Telkom as the operator that they are forced to use in some areas, where instead they should be viewing Telkom as the operator that they want to use.
The small operator's viewpoint is significant as it indicates a trend that is extremely dangerous to the health of Telkom.
Meh.