Telkom explains slow ADSL speeds

International bandwidth se gat. I have local customers on GPRS trying to connect to a local host through the internet. The speed is so *** that 90% of the time they cannot even make a connection and if they are lucky enough to connect they get zapped by Error 10053 and timeouts

I have been downgraded from 4 to 2mb and the problem has only got worse because now those TCP packets have no chance of getting through in time

When Eskom bombs out at least I have a generator, but in this case we are at the mercy of these idiots no matter which route you take
 
Just goes to show... Keep lying and it catches up with you.

On the one hand telkrap are stating that the caps are there because of the high cost of international bandwidth. On the other hand they state they had to purchase more capacity to compensate for usage.

SO WHICH IS IT??

Next we'll hear they pay for speed and volume.

Anyone in the know will tell you that they pay an international access charge and are NOT billed according to usage. So capping is merely a way of protecting their flagship Diginet moneyspinner service by crippling ADSL.

With regard to the **** service of late: (As apposed to the normal bad service, which is at least almost tollerable)

1st scenario: There is probably some damage to their network due to the heavy weather of late (therefore local and international is affected) and they're either too cheap to fix it, or simply too incompetent and understaffed.

2nd scenario: (More Likely) The network is simply overloaded and peering links saturated, causing huge amounts of time-outs and disruptions. In this situation, it will continue until they upgrade these links, for which I wouldn't hold my breath.

In the meantime they'll blame everyone from China, their customers (evil bandwidth thieves) to the pope, because as usual, they are the model company and have done nothing wrong, are not greedy, unethical dishonnest extortionists, and are totally correct in their actions.

(For any telkom representatives reading the above paragraph, please look up the meaning of the word "sarcasm")
 
Last edited:
Syndyre said:
What'd they say?
Click to expand...

they gave the run around ,and lst night i phoned them again,they couldn't find my referece number,after a lenghty fight they did, they'll look into it.

Got the darn thing to work lotsa timeouts slow surfing.apparently there is problem in guateng ! :sick: :mad:
 
How do they explain the constant line disconnections including the slowness of the last couple of days? lol... they have no clue
 
Till date since Wednesday my adsl line is not working till date! i'll post all the bits here tomorrow. ps. 0800375375 take 10 to 15 min to answer
 
Tns said:
Till date since Wednesday my adsl line is not working till date! i'll post all the bits here tomorrow. ps. 0800375375 take 10 to 15 min to answer
Click to expand...

No change whatsoever.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X