But taking a fibre package with them you dont pay line rental anymore only the speed and data that you choose. Even if your voice line is over Fibre you dont pay a line rental anymore only the calls you make.Exactly... and now with fibre (Telkom line rental free)... it will drop like a rock!
The number of fixed line subscribers are dropping because they are letting their infrastructure deteriorate until you have no other option but to switch to Broadband.Dear Customer, due to repeated cable incidents in your area, Telkom has decided to offer you an alternative solution.
Details will be shared shortly.
As long as they can retain those customers through some different technology offering they won't be complaining of the declining fixed line numbers, e.g if they move a fixed line voice customer to their FLLA service, they still get their monthly service fee and the usage fee without the burden of mantaining the copper line.My DSL line started giving issues a while ago.
The second technician they assigned to it finally fixed it. Awesome guy - very dedicated and clued up. The first one didn't even respond to Telkom's own feedback requests.
They did further testing after they realized a number of users in the area were having issues with frequent disconnections. It seems we have a physical fault in the one cable where a old join is starting to break. We even know exactly where the break is. So it was assigned to the infrastructure guys to fix.
That was a month ago. Since then - I've received two SMS'es from them.
The number of fixed line subscribers are dropping because they are letting their infrastructure deteriorate until you have no other option but to switch to Broadband.
Cheap-ass, lazy ****s.
Because you had a fault condition that is why it affected the Internet connection ......Me to add to the decline in numbers in the near future. For reasons unknown, the voice line causes havoc with internet. Disconnected the voice line months back. Honestly we don't use it anymore. When FTTH is switched on, Telkom will be cancelled in its entirety. The end of an era.
Ha! What do you think a fibre connection is? It is just a different land line .... And it is prone to the same fault causing issues as the copper lines were ( except for possibly surges and lightning induced issues).I am switching to fibre in a month or so So long landlines