Telkom Internet Capped/Uncapped User Feedback (Pt2)


You are not alone, at the current rate I will be throttled shortly.

wtf.png

It's only the 5th of the month! Did that extra hour of nightsurfer actually kick in?

Me testing for IPC issues a few times a day probably does not help my cause either...
I can count the amount of movies I dl'ed on my ten fingers with some to spare.
 
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Clearly TI is imposing more restrictions ad lib.

My gaming ping shot up and only returned to normal after midnight.

Streaming was very blotchy.
 
How much do you pay at sunny? I won't mind switching over to them if I get the same service at half the price.

I pay less than 2 euro's with Sunny, 1.79 to be exact. That's for unlimited downloads but speed is restricted to 5MB. I have a 4MB line so it's perfect for me.
Try their trial account and test before you buy.
 
Can anyone with a capped account possibly test if data between 6-7am is being counted or if it is free like TI said it would be?
 
3740255898.png


That upload speed?

vs. other line

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Can anyone with a capped account possibly test if data between 6-7am is being counted or if it is free like TI said it would be?

We found a mistake in the implementation while implementing some other things this morning. It should now work correctly.
 
Terrible tonight. 15kbps on http downloads, while YouTube streams perfectly at 720p.

This is as a result of on-boarding some cdn traffic. This will allow us to reduce costs and thus provision more IPC, hopefully next week.
 
Guys what is the verdict.

Does downloading between 12 and 7am count or not? Is it totally free or is it's impact on the green bar just reduced?
 
Definitely does not count between 00h00 to 06h00... think there's been a mishap with the extra hour!

Seems a little more than that, because i'm pretty sure my downloads have finished before 6am. This month i've changed to doing 100% of my downloading between 12 and 7am.
 
It is in theory possible to fix it, but it is not a quick fix. We will need to investigate, and provide feedback on Monday.

Does this mean we are gonna get throttled earlier then if not fixed?
 
Line was installed yesterday, but everything is slow (browsing/streaming/gaming - random ping spikes).

There's another line on the same premises, also 2mb uncapped that performs A LOT better.


Edit: Other line is cancelled (end of the month); when there were problems with congestion TelkomZA got it moved to another IMAX/DSLAM, which also improved line stats, but had constant drops in connection afterwards (router problem I think).

Could I now be connected to a congested exchange again?

3740255898.png


That upload speed?

vs. other line

3740329414.png


Can the difference in upload be the cause?
 
Downloads last night did not complete, since speeds were lower - from half max line speed to 2/3.

Back down to 3kb/s on torrents today.
 
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