Telkom Internet Capped/Uncapped User Feedback (Pt2)

[stephannel77]

I'm on 76GB at the moment. Nothing downloaded during night surfer time.

This is what the usage bar looks like at the moment - 4Mb Uncapped ...

View attachment 181350

A while ago i was at 173GB on 4Mb Uncapped. I think also depends on the daily use.

I have the 10Mb Uncapped as of yesterday and it is ridiculously slow. My line is 100% with perfect SNR and Attenuation Rates.
If Telkom does not fix it soon I`m going back to 4Mb Uncapped or different ISP for data.

 

[shanezn]

A while ago i was at 173GB on 4Mb Uncapped. I think also depends on the daily use.

I have the 10Mb Uncapped as of yesterday and it is ridiculously slow. My line is 100% with perfect SNR and Attenuation Rates.
If Telkom does not fix it soon I`m going back to 4Mb Uncapped or different ISP for data.

PM TelkomZA and hope you get Charl. He's generally quite sharp at resolving these types of issues.

 

[ponder]

A while ago i was at 173GB on 4Mb Uncapped. I think also depends on the daily use.

I've done a 170GB odd on a 2Mb/s line before, was in the orange but not throttled. Daily use is a big factor.

 

[reactor_sa]

Browsing was so slow this evening, github for windows install failed multiple times between 8pm and 10pm. Installing at decent speeds now. Seems that telkom hasn't improved at all during evening peak.... FAIL.

 

[Unhappy1]

P2P night surfer is running poorly, has been for quite some time now.

 

[Lord Farquart]

Browsing was so slow this evening, github for windows install failed multiple times between 8pm and 10pm. Installing at decent speeds now. Seems that telkom hasn't improved at all during evening peak.... FAIL.

Every night this week TI fell apart after 8PM. Streaming starts buffering to the point where it becomes pointless to try and watch TV.

 

[Lord Farquart]

Double

 

[stephannel77]

Every night this week TI fell apart after 8PM. Streaming starts buffering to the point where it becomes pointless to try and watch TV.

My experience is bad period since my upgrade. I PM TelkomZA and will see if they can assist me.

 

[Lord Farquart]

The simple answer is it's better to use this tool to see your actual consumption on Uncapped: http://userstats.adsl.saix.net/
.

How do I go about using this tool? What username and password do I put in or where do I register?

 

[ellyally]

How do I go about using this tool? What username and password do I put in or where do I register?

Its the same as your line username and password, i.e. the one you have in your router to connect (if I remember right?)

 

[stephannel77]

How do I go about using this tool? What username and password do I put in or where do I register?

Its your adsl dial up username and password.
You can also use this tool:
http://antibody-software.com/web/so...analyser-:-monitor-your-adsl-bandwidth-usage/

 

[Lord Farquart]

Its your adsl dial up username and password.
You can also use this tool:
http://antibody-software.com/web/so...analyser-:-monitor-your-adsl-bandwidth-usage/

Tried my username and password, but got thrown out. Do I have to put in Radius/username?

EDIT: Idiot, my CTRL+C CTRL+V suck.

 

[stephannel77]

Tried my username and password, but got thrown out. Do I have to put in Radius/username?

Thats strange, so cant log onto http://userstats.adsl.saix.net/ either?
Then must be username or password related.
Try log in with your ADSL details here and see what happens:
https://online.telkomsa.net/pmt/

 

[ranger]

Every night this week TI fell apart after 8PM. Streaming starts buffering to the point where it becomes pointless to try and watch TV.

So, this is as a result of some of the issues I mentioned on Wednesday I think. The end result is that while our new capacity planning model helping, due to some routing issues introduced by dslam migrations, the subscriber numbers per region were incorrect. Correcting the routing means we now need to re-run the capacity planning process (once most people are back from holiday), then get through the process of getting the ipc links adjusted.

In the mean time, we have just implemented changes to reduce the impact, but the results will be:
-More p2p in the Cape Town site (as promised)
-Less p2p in Gauteng, in order to reduce the impact on other traffic

 

[cavedog]

Upgraded my 50GB softcap to a 10Mbps uncapped account. Performance is pretty much the same. Pretty good. Had a problem with the upgrade though because they upgraded me to 4Mbps account instead of a 10Mbps so was furious when I saw speeds of no more than 4Mbps but it is sorted out now.

Pretty much a no brainer because of the huge discount Telkom retentions offered me so I basically won't feel the increase in price.

 

[diane7]

So, this is as a result of some of the issues I mentioned on Wednesday I think. The end result is that while our new capacity planning model helping, due to some routing issues introduced by dslam migrations, the subscriber numbers per region were incorrect. Correcting the routing means we now need to re-run the capacity planning process (once most people are back from holiday), then get through the process of getting the ipc links adjusted.

In the mean time, we have just implemented changes to reduce the impact, but the results will be:
-More p2p in the Cape Town site (as promised)
-Less p2p in Gauteng, in order to reduce the impact on other traffic

Is this why my few torrents downloaded Finnished during night surfer,
I was getting poor speeds.
and full speed during the day.
Dont have lots of to practise torrents with.

 

[MickZA]

Dont have lots of to practise torrents with.

The Ubuntu torrents are ideal for test purposes - http://www.ubuntu.com/download/alternative-downloads

 

[diane7]

Thanks for that Link .
Im on Vista and have no idea what link to click
Will take me a few days to google all that info ;-)

NO I have nobody at home to help me .

 

[MickZA]

Thanks for that Link .
Im on Vista and have no idea what link to click
Will take me a few days to google all that info ;-)

NO I have nobody at home to help me .

Just scroll down until you see the BitTorrent section, you can click on any of the links

 

[cavedog]

What threshold should I expect with 10Mbps uncapped? I have used over 60GB but it still does not even have a bar.