Telkom Internet Uncapped User Feedback.

[Big Bean]

The usage report tool is no longer working correctly for me in the last two weeks, its reporting I have used 0% which is completely incorrect. Anyone having same issue?

working fine for capped account here.

 

[MickZA]

working fine for capped account here.

... uncapped as well:

 

[Big Bean]

The routing to UCT(Tenet) from telkom seems borked:
CPT->CPT:

Tracing route to vula.uct.ac.za [137.158.155.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [10.0.0.2]
2 9 ms 10 ms 11 ms ti-224-80-01.telkomadsl.co.za [105.224.80.1]
3 11 ms 10 ms 10 ms ti-226-0-06.telkomadsl.co.za [105.226.0.6]
4 12 ms 10 ms 10 ms ti-226-0-13.telkomadsl.co.za [105.226.0.13]
5 13 ms 10 ms 11 ms 165.165.214.213
6 156 ms 155 ms 154 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 155 ms 155 ms 158 ms ubuntunet-linx-lnd.tenet.ac.za [195.66.225.31]
8 192 ms 193 ms 194 ms te-3-3.ldn1.uk.ubuntunet.net [196.32.209.77]
9 189 ms 190 ms 191 ms xe-0-0-0.ams1.nl.ubuntunet.net [196.32.209.50]
10 397 ms 399 ms 398 ms te-1-4.mtz1.za.ubuntunet.net [196.32.209.117]
11 232 ms 234 ms 232 ms mtz1pe1-x001-700-mtzub1-vl700.net.tenet.ac.za.6.
232.155.in-addr.arpa [155.232.6.86]
12 251 ms 234 ms 234 ms dur1pe2-x002-mtz1pe1-x002.net.tenet.ac.za [155.2
32.6.101]
13 231 ms 238 ms 230 ms dur1pe1-t301-dur1pe2-x000.net.tenet.ac.za [155.2
32.6.133]
14 229 ms 230 ms 230 ms els1pe2-t0100-dur1pe1-t200.net.tenet.ac.za [155.
232.6.69]
15 227 ms 230 ms 230 ms plz1-t200-dur1-t200.net.tenet.ac.za [155.232.6.4
5]
16 233 ms 235 ms 234 ms cpt1-t100-plz1-t100.net.tenet.ac.za [155.232.6.4
1]
17 229 ms 231 ms 231 ms cpt1pe2-t0002-cpt2p1-t0002.net.tenet.ac.za [155.
232.6.206]
18 232 ms 230 ms 231 ms 155.232.27.78
19 234 ms 233 ms 234 ms 137.158.248.18
20 * * * Request timed out.
21 ^C


Tracing route to uct.ac.za [137.158.158.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [10.0.0.2]
2 12 ms 11 ms 10 ms ti-224-80-01.telkomadsl.co.za [105.224.80.1]
3 12 ms 11 ms 10 ms ti-226-0-06.telkomadsl.co.za [105.226.0.6]
4 19 ms 12 ms 9 ms ti-226-0-13.telkomadsl.co.za [105.226.0.13]
5 10 ms 10 ms 11 ms 165.165.214.213
6 157 ms 158 ms 155 ms lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.
43.9.46]
7 158 ms 156 ms 155 ms ubuntunet-linx-lnd.tenet.ac.za [195.66.225.31]
8 195 ms 194 ms 196 ms te-3-3.ldn1.uk.ubuntunet.net [196.32.209.77]
9 194 ms 190 ms 190 ms xe-0-0-0.ams1.nl.ubuntunet.net [196.32.209.50]
10 406 ms 488 ms 406 ms te-1-4.mtz1.za.ubuntunet.net [196.32.209.117]
11 231 ms 235 ms 232 ms mtz1pe1-x001-700-mtzub1-vl700.net.tenet.ac.za.6.
232.155.in-addr.arpa [155.232.6.86]
12 233 ms 233 ms 234 ms dur1pe2-x002-mtz1pe1-x002.net.tenet.ac.za [155.2
32.6.101]
13 231 ms 231 ms 237 ms dur1pe1-t301-dur1pe2-x000.net.tenet.ac.za [155.2
32.6.133]
14 553 ms 686 ms 368 ms els1pe2-t0100-dur1pe1-t200.net.tenet.ac.za [155.
232.6.69]
15 230 ms 234 ms 290 ms plz1-t200-dur1-t200.net.tenet.ac.za [155.232.6.4
5]
16 485 ms 559 ms 599 ms cpt1-t100-plz1-t100.net.tenet.ac.za [155.232.6.4
1]
17 231 ms 230 ms 230 ms cpt1pe2-t0002-cpt2p1-t0002.net.tenet.ac.za [155.
232.6.206]
18 231 ms 230 ms 245 ms 155.232.27.78
19 235 ms 234 ms 234 ms 137.158.248.18
20 * ^C

 

[ponder]

The routing to Tenet from telkom seems borked:

You guys in the cape seem to have issues.

$ traceroute www.tenet.ac.za
traceroute to www.tenet.ac.za (155.232.192.12), 30 hops max, 60 byte packets
1 * * *
2 ti-224-16-01.telkomadsl.co.za (105.224.16.1) 33.344 ms 35.604 ms 37.739 ms
3 ti-228-0-06.telkomadsl.co.za (105.228.0.6) 53.363 ms 55.648 ms 57.842 ms
4 ti-228-0-13.telkomadsl.co.za (105.228.0.13) 61.347 ms 63.585 ms 65.807 ms
5 165.165.216.217 (165.165.216.217) 69.299 ms * 71.408 ms
6 196.43.11.202 (196.43.11.202) 75.320 ms 45.982 ms 45.901 ms
7 196.43.25.138 (196.43.25.138) 45.973 ms 32.587 ms 33.821 ms
8 internet-solutions-gw.telkom-ipnet.co.za (196.25.127.182) 33.877 ms 32.513 ms 33.764 ms
9 * * *
10 unknown.uni.net.za (155.232.6.109) 55.957 ms 54.217 ms 55.796 ms
11 jnb2pe1-t81-jnb1pe1-t81.net.tenet.ac.za (155.232.6.78) 57.767 ms 57.915 ms 58.052 ms
12 nocjnb2-x000vl989-jnb2pe1-vl989.net.tenet.ac.za (155.232.13.129) 56.333 ms 57.640 ms 56.363 ms
13 admin.newweb.tenet.ac.za (155.232.192.12) 52.000 ms 53.715 ms 52.049 ms

$ traceroute mirror.tenet.ac.za
traceroute to mirror.tenet.ac.za (155.232.191.200), 30 hops max, 60 byte packets
1 * * *
2 ti-224-16-01.telkomadsl.co.za (105.224.16.1) 31.723 ms 33.835 ms 35.871 ms
3 ti-228-0-06.telkomadsl.co.za (105.228.0.6) 53.714 ms 55.887 ms 57.999 ms
4 ti-228-0-13.telkomadsl.co.za (105.228.0.13) 60.015 ms 63.541 ms 65.693 ms
5 165.165.216.217 (165.165.216.217) 67.778 ms 71.509 ms 73.848 ms
6 196.43.52.38 (196.43.52.38) 75.997 ms 47.900 ms 49.722 ms
7 196.43.25.138 (196.43.25.138) 49.846 ms 34.131 ms 34.316 ms
8 internet-solutions-gw.telkom-ipnet.co.za (196.25.127.182) 39.701 ms 38.246 ms 35.261 ms
9 * * *
10 unknown.uni.net.za (155.232.6.109) 59.678 ms 59.645 ms 60.028 ms
11 jnb2pe1-t81-jnb1pe1-t81.net.tenet.ac.za (155.232.6.78) 56.808 ms 58.134 ms 59.710 ms
12 jhb.mirror.ac.za (155.232.191.200) 61.361 ms 55.882 ms 59.384 ms

To UCT however mine is also borked,
$ traceroute uct.ac.za
traceroute to uct.ac.za (137.158.158.44), 30 hops max, 60 byte packets
1 * * *
2 ti-224-16-01.telkomadsl.co.za (105.224.16.1) 33.348 ms 35.492 ms 37.685 ms
3 ti-228-0-06.telkomadsl.co.za (105.228.0.6) 53.300 ms 55.408 ms 57.675 ms
4 ti-228-0-13.telkomadsl.co.za (105.228.0.13) 59.882 ms 63.258 ms 65.517 ms
5 rndf-ip-hsll-1-wan.telkom-ipnet.co.za (196.25.39.41) 69.224 ms 71.344 ms 75.164 ms
6 lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za (196.43.9.46) 245.278 ms 214.280 ms 214.335 ms
7 ubuntunet-linx-lnd.tenet.ac.za (195.66.225.31) 215.806 ms 203.151 ms 206.059 ms
8 te-3-3.ldn1.uk.ubuntunet.net (196.32.209.77) 217.642 ms 217.628 ms 216.487 ms
9 xe-0-0-0.ams1.nl.ubuntunet.net (196.32.209.50) 221.912 ms 220.645 ms 220.828 ms
10 te-1-4.mtz1.za.ubuntunet.net (196.32.209.117) 422.274 ms 414.089 ms 414.143 ms
11 mtz1pe1-x001-700-mtzub1-vl700.net.tenet.ac.za.6.232.155.in-addr.arpa (155.232.6.86) 248.240 ms 248.118 ms 249.067 ms
12 dur1pe2-x002-mtz1pe1-x002.net.tenet.ac.za (155.232.6.101) 250.046 ms 248.286 ms 248.561 ms
13 dur1pe1-t301-dur1pe2-x000.net.tenet.ac.za (155.232.6.133) 248.754 ms 246.221 ms 247.697 ms
14 els1pe2-t0100-dur1pe1-t200.net.tenet.ac.za (155.232.6.69) 247.757 ms 246.123 ms 247.960 ms
15 plz1pe1-t200-els1pe2-t0000.net.tenet.ac.za (155.232.6.45) 248.086 ms 248.235 ms 246.098 ms
16 cpt1-t100-plz1-t100.net.tenet.ac.za (155.232.6.41) 248.126 ms 249.539 ms 251.913 ms
17 cpt1pe2-t0002-cpt2p1-t0002.net.tenet.ac.za (155.232.6.206) 244.315 ms 245.065 ms 245.082 ms
18 155.232.27.78 (155.232.27.78) 246.109 ms 246.166 ms 245.978 ms
19 137.158.248.18 (137.158.248.18) 247.670 ms 249.921 ms 248.123 ms
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

 

[Former member 61586]

Spoke too soon with regard to TELKOM. Internet speed sucks donkey balls since yesterday. Downloading torrents at +-10 kilobytes per second. i.e. 1/10th of the speed I'm supposed to get.

 

[shanezn]

The usage report tool is no longer working correctly for me in the last two weeks, its reporting I have used 0% which is completely incorrect. Anyone having same issue?

I was having that problem. Clear cache. Should be fine.

 

[whatwhat]

Telkom seems poked again in Durban, getting 250kb/s on a 10Mb account. Afrihost maxing out the line.

 

[MickeyD]

All good here (2Mbps)

 

[Former member 61586]

Spoke too soon with regard to TELKOM. Internet speed sucks donkey balls since yesterday. Downloading torrents at +-10 kilobytes per second. i.e. 1/10th of the speed I'm supposed to get.

Back to normal speeds (+-95kilobytes per second) this morning at 06:45 when I checked.

 

[Joka69]

I just want to know, my Line stats on my modem seems to be abit IFFY... my downstream is 2048kbps... which is fine, but my upstream is only 90kbps... and it shows whenever I run a speedtest.... it never really used to bother me, its just now I wanna start uploading also, but with that speeds...

 

[VontD]

Yeah, experiencing a few issues here on Telkom Uncapped too. Http is slower than usual, some international sites almost timeout.

 

[ranger]

Ranger, while I appreciate the work you guys are doing, I'm not so sure the arrangement with the download window is a great one. I do audio post production work for a lot of international musicians, and I get sent audio stems in 24bit Aiff/WAV format almost every 2nd or 3rd day. These files range anywhere between 2GB to 15GB, depending on the project. You're now saying that I have to start scheduling my downloads for after midnight from now on ?

Where did I say 'have to'?

So, my work gets held up because my ISP dictates when I'm allowed to download ?

No, the initiative is to separate high-value and low-value traffic, to provide better throughput for high-value traffic. So, instead of having slow business downloads (in your case) due to other user's torrents, encouraging users to torrent during off-peak, so there is more capacity for stuff that can't really wait.

If that's the case, I will have to cancel my service with TI, because I can't work within a download timeframe that is dictated to me by my ISP.

We aren't dictating, we are incentivising.

If you are getting very close to hitting the fair usage threshold now, then you may be impacted. But, then you are (as far as I know) using a consumer product for a business purpose (deriving financial benefit from the use of your internet account), and one may argue that if you do hit the peak hour fair usage threshold, that that indicates your usage is not that of a consumer, and you should upgrade to either a faster account or a business package instead.

 

[shanezn]

We aren't dictating, we are incentivising.

If you are getting very close to hitting the fair usage threshold now, then you may be impacted. But, then you are (as far as I know) using a consumer product for a business purpose (deriving financial benefit from the use of your internet account), and one may argue that if you do hit the peak hour fair usage threshold, that that indicates your usage is not that of a consumer, and you should upgrade to either a faster account or a business package instead.

I don't think I'll ever get close to hitting the fair usage threshold. As far as using a consumer product for business purposes, what difference would a business package make during the part of the day you guys are "incentivising" people to download ? It's ok to use a consumer product for "illegal downloads" (because lets face it, whether people own up to it or not, that is what 90% of P2P dl's are and those don't seem to be impacted at all) but not ok for legitimate purposes, because I shouldn't be on a "consumer" product for the days I need to download stuff ? I don't need a business package, because I'm not using the service during business hours. I'm using it from my home, after hours. I use the service mostly as a consumer service, but every second day or so, I need to download a large chunk of data that I could do without any problems until a week ago. I also use VPN on occasion to connect to my office so I can work from home. By your reasoning, I would need a business account for this too, because I derive an income from my company for the use of my internet account. The bottom line is, the service worked well for me. You guys made changes. The service stopped working well.

I haven't had a problem over the past few days, but whether or not it stays that way, remains to be seen.

 

[xrapidx]

Getting half account speed on downloads atm.

 

[Former member 61586]

LOL @ ranger trying to "incentivise" use of the business product instead of the consumer product. If you buy a bakkie, you can use it as you want. Nobody has the right to "incentivise" what you can use it for, unless they contributing to the payments.

 

[Joka69]

I just want to know, my Line stats on my modem seems to be abit IFFY... my downstream is 2048kbps... which is fine, but my upstream is only 90kbps... and it shows whenever I run a speedtest.... it never really used to bother me, its just now I wanna start uploading also, but with that speeds...

#BUMP.... Anybody....???

 

[frailwings]

Issues here too. Streaming slow, PTP Slower.

 

[whatwhat]

My line had a 19db downstream attenuation this morning, I asked Telkom to change my sync profile and now it's sitting at 50db with no internet working.

FML.

 

[copacetic]

Game latency is awesome (sub 200ms to EU).

Nice.

What's this incentive thing you guys are talking about?

 

[xrapidx]

My line is fine again - wish I was this good with a yoyo when I was younger.