Telkom Internet Uncapped User Feedback.

[Hectic]

Thanks for the info, though I'm left a little confused. Is the form then the best method to apply? Or can an account be setup over the phone immediately during call centre hours? If so could I get this number? Are things usually set up quickly once someone gets that callback in the other scenario?

Do forgive the question overload, but with the weekend approaching I need to sure about thing asap.

I would personally use the call centre. You will have be prepared to hold about 12 -16 minutes before your call will be answered and about the same amount of time to complete the application.

 

[makesx]

I would personally use the call centre. You will have be prepared to hold about 12 -16 minutes before your call will be answered and about the same amount of time to complete the application.

Last week I moved my ISP to Telkom, took me 5 minutes to move my package (get new ISP account) and upgrade my line.

Plus I wasn't on hold for more than 2 minutes. I think they changed their call center setup. You no longer have to input all your details like ID number, TEL number etc. Great Stuff!

My total call time was 6:47. Funny thing is, they told me a ADSL line upgrade takes 2 - 5 working day, but when i put my phone down, 5 minutes later I notices my ADSL line has just been upgraded.

 

[Hectic]

Last week I moved my ISP to Telkom, took me 5 minutes to move my package (get new ISP account) and upgrade my line.

Plus I wasn't on hold for more than 2 minutes. I think they changed their call center setup. You no longer have to input all your details like ID number, TEL number etc. Great Stuff!

My total call time was 6:47. Funny thing is, they told me a ADSL line upgrade takes 2 - 5 working day, but when i put my phone down, 5 minutes later I notices my ADSL line has just been upgraded.

Ah, well that even better reason to rather call them.

 

[Joka69]

Call 10210
Choose the option to the option center
Tell them you want the 25% discount
And agree to keep your line with Telkom for 12 months

I take it, this only applies for non contract holders with telkom?

 

[Joka69]

Ag asb, mooi asb Ranger. My 4 meg lyn het geskitter soos koei *** ( kompliment in my werld). Maar die afgelope 2 week is so dof so n hond se tjhokie. Ek probeer my beste om my downloads in die rooi te ky maar, manage selgs 150Gig die maand. My P2P downloads is so stadig soos om Piet se 1976 toyota diesel. Probeer n plan maak boet. As jy bloudraad kort, praat met my, ek het baie.
Jo grootste fan van P.E.

For us KZN people...Google Translated (Well a little bit of a fail, but oh well)

Oh please, pretty please Ranger. My 4 meg line shone like cow *** (compliment my werld). But the past two week's so dull as a dog's tjhokie. I tried my best to keep my downloads in the red mange ky but selgs 150Gig the month. My P2P downloads are so slow as to Pete's 1976 Toyota diesel. Try a plan to pay. If you blue wire short, talk to me, I have many.
Jo biggest fan of P. E.

Lmao + 1000000

 

[Wackyza]

Ye i have on more than one occasion experienced this in the last while. Telkoms call centre really kicked it up a notch.

Last week I moved my ISP to Telkom, took me 5 minutes to move my package (get new ISP account) and upgrade my line.

Plus I wasn't on hold for more than 2 minutes. I think they changed their call center setup. You no longer have to input all your details like ID number, TEL number etc. Great Stuff!

My total call time was 6:47. Funny thing is, they told me a ADSL line upgrade takes 2 - 5 working day, but when i put my phone down, 5 minutes later I notices my ADSL line has just been upgraded.

 

[Gboss]

I take it, this only applies for non contract holders with telkom?

I'm not sure if you are eligible for this discount if you already signed up for 24months contract.

 

[Joka69]

I'm not sure if you are eligible for this discount if you already signed up for 24months contract.

Thanks hey... I too don't think i would be eligible.

 

[ranger]

Any news on when this will be sorted?

Seems like by tomorrow afternoon it should be fixed. We will probably make changes on our side tomorrow night. We just received this:

Norden Cable Station informed Final Splice was completed this morning.
Burial work has started and will finished later afternoon/night.
There is no need for power reconfiguration after the burial work and non-restorable traffic will be up and running.

Restorable traffic normalization is scheduled on 27 Sep 2013 starting from 1600UTC.

 

[vaaitjie]

I think I need to start downloading.

 

[ponder]

I think I need to start downloading.

you on a 2 or 4mbs line?

 

[vaaitjie]

you on a 2 or 4mbs line?

2mb

 

[BashX]

I'm not sure if you are eligible for this discount if you already signed up for 24months contract.

You still qualify. I'm on a 24 month contract with telkom, called them on Monday for the discount and it's been processed already, wil take effect from next month.

 

[Hectic]

I think I need to start downloading.

View attachment 72665
View attachment 72667

What is your Line speed Vaatjie?

 

[vaaitjie]

2mb romark

 

[Hectic]

2mb romark

LoL, sorry man. Somehow I missed that Ponder already asked.

 

[vaaitjie]

 

[Gboss]

I just wanna thank Ti for supplying great daytime speeds, GTA should be done download by the time I get home



Ti FTW

(2MB Ti Gold Original )

 

[MickZA]

(2MB Ti Gold Original )

Is that plain "Gold Original" or "Gold Original plus Brass Knobs"

 

[Grouter]

So much in this thread!