Dolby
Honorary Master
- Joined
- Jan 31, 2005
- Messages
- 32,630
Does anybody know of some BT or WIFI remotes that can be used for this device?
I believe you've been sorted ... But my advice is to hang tight a little on the remote side of things.
Does anybody know of some BT or WIFI remotes that can be used for this device?
Yeah, Nology informed they have some new remotes coming soon, much like you said, thanks.I believe you've been sorted ... But my advice is to hang tight a little on the remote side of things.
Found this thread after I experienced some issues with my LIT box after the update this morning. Netflix says that version is not compatible and cant open dstv now. When i click on it, it goes to the app store window and only displays full description option. Cannot download or open dstv now from play store.
A06
No love for us
Came right this morning thanks. Will setup tonightUnfortunately you will have to wait for 2nd update. You need to be on 38.
Try rebooting device and leaving it on, hopefully the update popup shows soon.
My A11 seems to be bricked - it did the first update, now no display.
Pulled the power a few times - the power light comes on , the Net light blinks every few seconds.
Unplugged USB stick, no other cards plugged in.
No display at all, even after power off reboot.
My second A11 updated this morning, no issues, will setup NetFlix, DSTV Now, Show Max, and Prime Video, when I get home this afternoon
My A11 seems to be bricked - it did the first update, now no display.
Pulled the power a few times - the power light comes on , the Net light blinks every few seconds.
Unplugged USB stick, no other cards plugged in.
No display at all, even after power off reboot.
After both updates, the "mouse" button on my remote doesn't work. Anyone else have this problem, or is there a fix?
The remote works perfect, it's just that the mouse button doesn't bring up the pointer on the screen.New batteries?
The remote works perfect, it's just that the mouse button doesn't bring up the pointer on the screen.
My second A11 updated this morning, no issues, will setup NetFlix, DSTV Now, Show Max, and Prime Video, when I get home this afternoon
Thanks for the explanationHi all,
A quick update from our side.
- A07 and A11 devices should have received the update. We enabled the update for the last batch of A11’s this morning.
- A06 and B05 devices will receive the update next week, the update campaigns are scheduled to start on Monday.
- We are seeing quite a few devices that don’t have sufficient space to download the update. Please ensure that the device has at least 700 Mb free in order for the update to download and apply.
- SD cards cause problems. If the device downloads the update package to the SD card, the update will fail since the SD card can’t be read during the update process. The safest course of action would be to remove the SD card completely; it can be re-inserted after the update has been successful.
- The update campaign has been very successful with a failure rate of below 1%. We managed to recover every device that exhibited problems during the update process, no devices lost.
- Unfortunately we can’t supply anyone with the firmware image since the process includes a step that burns an electronic serial number to the device. Due to HDCP rules we are not allowed to distribute this image and tools to the public.
- If you encounter any issue during the process, please send an email to support@nology.co.za outlining the issue encountered. Please also supply us with the serial number/MAC address that is printed on the label underneath the device.