Anyone here successfully got the box to reset by using the “pinhole” on the side? Mine does absolutely nothing.
Or...
Maybe experienced the following:
Lit box hooked up to my lg tv in bedroom.
Was watching a show yesterday when box restarted by itself. All the lights came on as per normal but no picture.
Tried all the usual things like unplugging, restarts, making sure inputs on tv did not accidentally change etc etc.
Swopped out hdmi cable with a brand new one I had. Still no picture. All the lights come on, I can see the box after restart on my network and when opening up the android tv app on my phone the box gets picked up.
When I press the power button on the remote my tv comes on with as per usual and same when swithing off the box the tv shuts off.
Unplugged the box upstairs and hooked it up downstairs on my Lg 4k tv. Same thing. All the lights come on, Arc works, box registers on network and I can access it from the android tv app but no picture on tv.
The only thing left is to reset the box but as I can not get any picture my only option is the “pinhole” on the side which as far as I can pick up does nothing.
I also just tried an AV cable to see if I can get picture. Same result as above.
Edit:
Finally got the box to display picture through AV port with an old apple ipod video cable I still had lying around. Also only when pushing in the 3.5mm jack halfway. When pushed in all the way again no picture.
Anyway, factory resetted the box, tried Hdmi again with 3 different cables and 2 different tvs and still nothing. Tested hdmi cables with my apple tv and they all work perfect.
Seems like the hdmi port failed?
Back to Telkom I go. This is going to be fun...
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