So I've chatted to the engineer involved :
1. Telkom is running limited trials upgrading LIT boxes to Netflix firmware.
2. Given High Definition Content Protection (HDCP) rules it is quite an involved process, executed in three steps:
• Comms module upgrade which will auto-reboot your device – without much warning.
• Upgrade to firmware version 8.2.36 which is an interim firmware. Your device will start downloading in the background and only once ready to upgrade, you will see a prompt. Given that this step takes you from Android 7 to Android 8 (major change) the box requires to be factory reset – so backup any data you might want to hang onto. If your box is connected via Ethernet cable it will proceed automatically to the last step (if DHCP enabled), but if using Wi-Fi, you will have to connect it to your AP again before the final firmware will download. (don’t setup anything else at this stage as the box will be wiped again).
• Upgrade to final firmware version 8.2.38 – this is the Netflix certified firmware. Again it will download in the background and give you a prompt to upgrade firmware. Again it will factory reset (due to HDCP rules).
3. Your box will now be on 8.2.38 with a new nav layout and Netflix pre-loaded.
4. If your box started with the process but did not complete it, I suggest emailing the Nology Help Desk on
[email protected] for assistance. Also note that enough space needs to be made available on internal storage for the firmware image to download – the question of “how much space is needed” is largely irrelevant since the process will factory reset the box anyway, so no use to keeping anything on there really.