Telkom LIT Android media box - Tips/Tricks/Apps thread

@Taranchio @rodga you guys manage to get DSTV now working again? Mine is not activating and just stays on the screen with the code, yet when I enter the code on the webpage it says success.
 
Thanks Dolby

Im not using dstv on the updated box, so can't help there sorry.

Also I pulled the cable on the first update on the startup screen. After about 20 mins.

The 2nd update didn't need that.
 
Just a warning for those that do get the official Netflix version 6. If you are using a dns. With version 6 the dns won’t work anymore. It has now happened on my shield as well as my firestick. Rolled back to version 5 and it worked perfectly
 
rodga said:
Thanks Dolby

Im not using dstv on the updated box, so can't help there sorry.

Also I pulled the cable on the first update on the startup screen. After about 20 mins.

The 2nd update didn't need that.
Click to expand...

So just for clarification, on the first one, that hung 20 minutes was long enough to leave it before pulling the plug on it, that is it rebooted and continued to update, thus is a known "safe" waiting period.
 
If I'm not mistaken, that "app" for ota updates has never worked. With Android TV, to get updates, one needs to go into settings, about, then system update and check for updates... That's how it works on the Mibox anyway. That "app" that comes on the Litbox is for nothing.
 
Dolby said:
So I've chatted to the engineer involved :

1. Telkom is running limited trials upgrading LIT boxes to Netflix firmware.

2. Given High Definition Content Protection (HDCP) rules it is quite an involved process, executed in three steps:

• Comms module upgrade which will auto-reboot your device – without much warning.
• Upgrade to firmware version 8.2.36 which is an interim firmware. Your device will start downloading in the background and only once ready to upgrade, you will see a prompt. Given that this step takes you from Android 7 to Android 8 (major change) the box requires to be factory reset – so backup any data you might want to hang onto. If your box is connected via Ethernet cable it will proceed automatically to the last step (if DHCP enabled), but if using Wi-Fi, you will have to connect it to your AP again before the final firmware will download. (don’t setup anything else at this stage as the box will be wiped again).
• Upgrade to final firmware version 8.2.38 – this is the Netflix certified firmware. Again it will download in the background and give you a prompt to upgrade firmware. Again it will factory reset (due to HDCP rules).

3. Your box will now be on 8.2.38 with a new nav layout and Netflix pre-loaded.

4. If your box started with the process but did not complete it, I suggest emailing the Nology Help Desk on [email protected] for assistance. Also note that enough space needs to be made available on internal storage for the firmware image to download – the question of “how much space is needed” is largely irrelevant since the process will factory reset the box anyway, so no use to keeping anything on there really.
Click to expand...

THanks!. I was wondering WTF is happening when my box just rebooted out of the blue whilst watching YouTube last night. I thought by myself: "Typical Telkom...just over 12 months now and warranty has just expired." LOL.

Then a few minutes later I got the upgrade popup - to 8.2.36. I selected yes. The box restarted ....and then halted and displayed a picture of a little dead android lying on it's side with a red X on it. And nothing happened. Needless to say I thought the box was bricked. But I gave it about 5 minutes and eventually it rebooted and went back to the old version. No successful update.

Geez my nerves was shot last night. Hehe.
I guess it must have been a blessing in disguise as it gave me time to backup some files and settings that I have on the box. I'm just not sure how to manually retry the update now. It doesn't work when I go the settings option to check for updates. You think I might have been low on disk space or something? How much free GB does it need?
I think it will be a great idea if somebody from Nology can join the forum and this thread at least until December when the roll-out is done to assist with queries and support. Just my 5c.
 
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SeRpEnT said:
I think it will be a great idea if somebody from Nology can join the forum and this thread at least until December when the roll-out is done to assist with queries and support. Just my 5c.
Click to expand...

Let me see what can be done :)
 
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PDF_27 said:
If I'm not mistaken, that "app" for ota updates has never worked. With Android TV, to get updates, one needs to go into settings, about, then system update and check for updates... That's how it works on the Mibox anyway. That "app" that comes on the Litbox is for nothing.
Click to expand...

Yeah i checked the app as well as settings.

I have a A07 - but that was before the long post from dolby.

I'll try a restart when i get home. Or they wife will call me at some point today saying theres a pop up
 
ISeMPeRI said:
Or even better, supply us with the update image so we can manually update the box our ourselves [emoji1305
Click to expand...

I think a big part of why they wouldn't be happy, is people not following the process and bricking their own devices.

Just a guess on my side - but I'll chat to them
 
Dolby said:
I think a big part of why they wouldn't be happy, is people not following the process and bricking their own devices.

Just a guess on my side - but I'll chat to them
Click to expand...
I get that, but for the few that are bit more knowledgeable and accept the risk would be awesome! Thanks @Dolby
 
SeRpEnT said:
Then a few minutes later I got the upgrade popup - to 8.2.36. I selected yes. The box restarted ....and then halted and displayed a picture of a little dead android lying on it's side with a red X on it. And nothing happened. Needless to say I thought the box was bricked. But I gave it about 5 minutes and eventually it rebooted and went back to the old version. No successful update.
Click to expand...

Had the exact same, thought my LIT was bricked after seeing that "little dead android lying on it's side with a red X on it". Still getting the popup after every power off and on, but to scared to try it again.
 
@KobusL & @SeRpEnT

Can you guys post how your LiT box is connected to say AV or TV etc?

As @Dolby posted from engineer guy :p, the box needs to reset due to HDCP rules so my guess is something failed along this process [totally a guess on my part].

I think we need a template for users who have had the upgrade and their setup since all will not be the same :) and for those who have had the dead android lying on it's side with a red X :crying:.
 
Yuu said:
@KobusL & @SeRpEnT

Can you guys post how your LiT box is connected to say AV or TV etc?

As @Dolby posted from engineer guy :p, the box needs to reset due to HDCP rules so my guess is something failed along this process [totally a guess on my part].

I think we need a template for users who have had the upgrade and their setup since all will not be the same :) and for those who have had the dead android lying on it's side with a red X :crying:.
Click to expand...

A07 version.
Connected via Wifi to my home Fiber router.
Have 1.4GB open space if I recall correctly (at work now). Also using an SD card which is setup as additional drive with 11GB open. Although my guess is that it will try to download to original drive and not additional space via SD cards.
Otherwise everything else is standard.
 
Actually, I think the guys with dead droids should contact Nology as @Dolby suggested. Thats sounds like a problem during the update process that is then getting rolled back.

If you get a new popup I assume its safe to try again, since you have already been through the disaster recovery process successfully once.

Even if HDCP is involved with the update, I cant imagine it causing problems during the update itself. Most likely a faillure there would just result in a blank screen with only sound. Thats what happens to HDMI if you take it through a splitter or something else that is not HDCP complaint.

Hence me still using the fairly bad TV headphone jack (quite an old TV, no arc or any other options outside of optical which is really just as bad) for external speakers, since the audio splitter I was going to use causes there to be no picture from the Lit even though sounds works fine.
 
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Before I take the plunge next time I get the popup and select the upgrade option I would like to establish whether the following are working first:

1. Does normal Playstore Netflix work? And if so, is it any better than the modded version that was shared on here a while ago? That version was pretty cool and I am very happy with it.
2. Does DSTV Now work?
3. Does YouTube work without all the hanging and slow down? I had to go back to an earlier version of YT which is working most of the time now.
4. Any other bugs caused by the upgrade? I am thinking of the MiBox here where their upgrade introduced a ton of new bugs.. lol.

So anyone with the new upgrade, please answer above questions? I guess nr4 will take a while to confirm no new bugs.
 
Nr 1. Normal playstore flix works. Same interface as the Mod, the mod didnt change any interface details. I had some issues with stuck loading in the mod (24% being a particular sticking point). It is a newer version, so apparently blocks DNS access.
Nr 2. No idea, have the Lit because I dont have DSTV.
Nr 3. YouTube works perfectly.

4. .... yeah, no idea.

The new frontend is nice and official flix access lets you pick a netflix profile to show recomendations as a row on the homescreen. The assistant integration with the phone app also seems to work quite well. I havent used the airmouse on mine since the first batteries ran out.
 
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