Telkom mobile network down

cavedog said:
Shows Emergency calls only on my side and 112 does not work at all tried restarting device many times. Everyone at work on Telkom not working.
Click to expand...

That is really dangerous. I didn't know that that could happen. I thought that calls to 112 work even without a sim.
 
I've been struggling all day, with Uber and access codes and payments.

Enough is enough with Telkom. Just picked up a CellC sim, porting tonight.

Telkom's pricing is good, but life's too short for this 5h1t. And while CellC's future may be sketchy, overall I detest them less than MTN and Vodacom.
 
Had a problem dialing from a Telkom sim but no issues receiving calls from other networks today
 
daveza said:
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View attachment 780328
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I think one of their major switches or data centres went down.

Traceroute has started…

During issue:
4 105-187-232-221.telkomsa.net (105.187.232.221) 508.963 ms 480.887 ms 484.293 ms
5 105-187-253-41.telkomsa.net (105.187.253.41) 512.714 ms 522.004 ms 436.077 ms
6 wblv-os-cer-1-wan.osnet.co.za (196.25.49.189) 411.105 ms 443.191 ms 476.012 ms
7 10.189.30.18 (10.189.30.18) 707.597 ms 698.235 ms 662.874 ms

Now that it is back up.

4 105-187-234-162.telkomsa.net (105.187.234.162) 18.297 ms 55.817 ms 23.958 ms
5 105-187-253-74.telkomsa.net (105.187.253.74) 60.056 ms 18.080 ms 18.319 ms
6 ndn-ip-hsll-1.telkom-ipnet.co.za (165.165.235.173) 26.087 ms 30.436 ms 28.425 ms
7 10.189.30.18 (10.189.30.18) 204.000 ms 266.060 ms 194.131 ms
 
cr@zydude said:
That is really dangerous. I didn't know that that could happen. I thought that calls to 112 work even without a sim.
Click to expand...

From my experience it direct to the last sim used network for 112. Since that is Telkom it's not going through.

If you take out the sim and manually select mtn or vodacom it will show no service but you will get through to their 112 call centre.
 
Hanno Labuschagne said:
Telkom mobile network down

Telkom users are reporting that they are unable to connect to the operator’s network or use the Internet.

The Telkom Downdetector page showed a huge increase in reports since around 11:00.

The problems appeared to be affecting mobile users in particular, with complaints from urban areas – including Johannesburg, Pretoria, Durban, and Cape Town – being the most prevalent.
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Telkom......? Oh, now I remember...

Pfft...
 
I received this sms last night at 22:44 only: Telkom has restored the network outage that affected services on Friday, 7 Feb 2020. We are very sorry for any inconvenience caused and have loaded 500MB data so you can sorry, thank you or I love you to the one you missed on Friday. This is valid for 1 day only.

I never got the data. Still waiting, I see other people also never got it.
 
oros said:
I received this sms last night at 22:44 only: Telkom has restored the network outage that affected services on Friday, 7 Feb 2020. We are very sorry for any inconvenience caused and have loaded 500MB data so you can sorry, thank you or I love you to the one you missed on Friday. This is valid for 1 day only.

I never got the data. Still waiting, I see other people also never got it.
Click to expand...
I never got the SMS ...
 
dotcat said:
I think one of their major switches or data centres went down.

Traceroute has started…

During issue:
4 105-187-232-221.telkomsa.net (105.187.232.221) 508.963 ms 480.887 ms 484.293 ms
5 105-187-253-41.telkomsa.net (105.187.253.41) 512.714 ms 522.004 ms 436.077 ms
6 wblv-os-cer-1-wan.osnet.co.za (196.25.49.189) 411.105 ms 443.191 ms 476.012 ms
7 10.189.30.18 (10.189.30.18) 707.597 ms 698.235 ms 662.874 ms

Now that it is back up.
...
Click to expand...
Thanks. I'm disappointed that (unlike in the past) MyBB didn't attempt to understand the problem, didn't indicate when it ended. They haven't yet given any Telkom updates on the issue either.
 
I got a SMS from Telkom apologising for the bad connections yesterday and have given me 500 MB of data to say sorry for the inconvenience. Data is available for 24 hours only.

Edit
Got 3 of above SMS's already totalling 1,5 GB data. :)
 
Last edited:
Your account was successfully loaded with a Once-off Weekend Data bundle of 500 MB that will expire on 10/02/2020 at 00:00:00 AM.
 
Is this still a thing? My wifi keeps switching on and off randomly with my Telkom LTE data sim. In Sandton CBD.

I'm using one of those pocket ZTE routers at at the office. Restarting the router makes it work fine for a few minutes before it starts switching on and off again.
 
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