Telkom soft-capping everyone now?????

SCHUMI-4-EVA said:
It wasn't about how bad I have it, it was about it being utter nonsense considering I'm on a 4MBps uncapped line that usually gets 2.6-3.4MBps on speedtests and now I'm bloody soft-capped which is completely bogus.

And that someone on here needs to help me fix it or give me a time-frame for when normal service will resume (if you say 1st of the next month I'm gonna shoot you)... where's Telkom's equivalent of Vodacom's Ockie at?
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ranger
 
SCHUMI-4-EVA said:
Which is where exactly? It's not like I didn't look before posting this...
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mybb.png


If you're on a uncapped package,
mybb1.png


If you are on a capped package,
mybb2.png

Or just create a new thread in that section of the forum as the issue is ISP related & not ADSL related.
 
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And I'm back in business at 3.5MBps after the reboot this time around (try number 65 since Thursday finally successful). I guess this can be locked now MickeyD.
 
SCHUMI-4-EVA said:
And I'm back in business at 3.5MBps after the reboot this time around (try number 65 since Thursday finally successful). I guess this can be locked now MickeyD.
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Nope, I think the problem is still valid and requires a reply from somebody linked to Telkom. I will move it to the ISP section.
 
SCHUMI-4-EVA said:
And I'm back in business at 3.5MBps after the reboot this time around (try number 65 since Thursday finally successful). I guess this can be locked now MickeyD.
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uhm, interesting...

Ranger hasn't replied to me in quite some time.
Who did you speak to?
 
CamiKaze said:
uhm, interesting...

Ranger hasn't replied to me in quite some time.
Who did you speak to?
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Ranger actually...but it was before he did anything as far as I know. Seems that somewhere between this reboot and the previous one the issue had vanished.
 
only red bar. no message. now this:
The data consumption on your uncapped account has reached a stage whereby it is having a negative impact on the general performance of our network. In terms of the Telkom Internet Acceptable Use Policy, your account will be managed in a manner that allows us to optimise network efficiency for all users.
 
DarthCat said:
I didn't even use 50gb and is soft-capped :(
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DarthCat said:
only red bar. no message. now this:
The data consumption on your uncapped account has reached a stage whereby it is having a negative impact on the general performance of our network. In terms of the Telkom Internet Acceptable Use Policy, your account will be managed in a manner that allows us to optimise network efficiency for all users.
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Something must be wrong somewhere. I've had a slow month (116GB on 2Mb/s line) & my usage bar is only in the middle.
 
Fri Aug 28 00:35:47 2015 Sat Aug 29 01:13:53 2015 88686 up 411 145 759 down 3 631 368 362
I don't know how it can be so high. Didn't even download 1.5 gb

Month:
38 2387959 15 031 888 816 u 108 544 819 087 d 123 576 707 903 :confused:
 
MickeyD said:
Post your SAIX usage stats for August, please? Will be interesting to query TI with it.

http://userstats.adsl.saix.net/
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Thanks Mick, been looking for this damn link everywhere.

It didn't feel like I was downloading 177 Gigs :D
All these Windows updates, Mortal Kombat X and StarCraft 2 installs...
My line got shaped just before I could see the benefit of upgrading it to a 4 meg line...

Also, you mention that you are not shaped and yet you downloaded more than 220 gigs for the month, What gives?

Capture.PNG

Capture1.PNG

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