Telkom Speed upgrades

If Mweb does not drop their prices after this upgrade, i shall relocate :whistle:
 
Well, my Line has been up and down the last three days. here is to hoping that it's an exchange upgrade and not damage to the cables.
 
])ragon_\/oid;11449493 said:
Well, my Line has been up and down the last three days. here is to hoping that it's an exchange upgrade and not damage to the cables.
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I have a very "seasonal" line. Not at all stable during the summer months - but come winter, all is sorted. I believe it is all the moisture in the air that affects the copper etc. I suspect you have the same problems . . .
 
Oh well they upgraded my line to Adsl2+ but now my line is so noisy and can't call anyone cause of it and dropped to 512k instead of my 4 meg line.

Tried G.dmt and same thing.
 
ichigo said:
Oh well they upgraded my line to Adsl2+ but now my line is so noisy and can't call anyone cause of it and dropped to 512k instead of my 4 meg line.

Tried G.dmt and same thing.
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Report your problem to 10210.
 
I wonder if we will be able to motivate the upgrade by phoning them like we did last time they upgraded the line speeds? One would think if a person has already been on 4 meg before then it isn't a hardware issue at the exchange.

I'd hate to get caught by the annual freeze period over December.
 
Zyzzyva said:
I wonder if we will be able to motivate the upgrade by phoning them like we did last time they upgraded the line speeds? One would think if a person has already been on 4 meg before then it isn't a hardware issue at the exchange.

I'd hate to get caught by the annual freeze period over December.
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Don't know if you saw right at the bottom of that letter - even the MSAN rollout is coming to a standstill over that period. Total close shop. Not unusual though. Most companies do the same. . .
 
profmuluka said:
telkom is making all the right noises under the new management
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I actually agree. Telkom used to be one of the most unpopular companies in SA, but they're improving by the day. Their call centres are still ubercrap though.
 
aktor said:
I actually agree. Telkom used to be one of the most unpopular companies in SA, but they're improving by the day. Their call centres are still ubercrap though.
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Wait, what? When last did you phone their call centre? Its not as bad as it used to be. 2 minutes and you are through to an consultant.
 
ichigo said:
Oh well they upgraded my line to Adsl2+ but now my line is so noisy...
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Report a voice line fault and tell them you have very bad noise on your line. DO NOT even mention ADSL or internet. If they sort the noise out you should be fine for adsl as well.

Disconnect all devices (router, faxes, alarms, pots filters) and only connect your phone and see if you still have noise, lift the receiver and dial zero so the dial tone goes away and you should be able to hear better wrt noise.
 
ponder said:
Report a voice line fault and tell them you have very bad noise on your line. DO NOT even mention ADSL or internet. If they sort the noise out you should be fine for adsl as well.

Disconnect all devices (router, faxes, alarms, pots filters) and only connect your phone and see if you still have noise, lift the receiver and dial zero so the dial tone goes away and you should be able to hear better wrt noise.
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Checked everything and reported as a line fault, I suspect my card got struck at the umc box or they put me on a faulty one like the last time.

Happened after a huge lightning storm.
 
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