Telkom Speed upgrades

[CeeBee]

I know it sounds simple, but if ur ADSL not performing as best as it should be, try replacing the telephone cable between wall outlet and router
mine was working fine (apart from not getting full speed as per what the line is supposed to be) but after replacing the tel cable with new, got instant speed boost

 

[AthenianOwl]

Anyone try this I found?

Perform a Line Sync/Port Reset

From time to time your ADSL service may drop out and you may be asked to perform a line sync/port reset. To perform a line sync/port rest:

Remove the power cable from your ADSL modem
Unplug your ADSL modem from the phone socket at the wall
Disconnect any telephones or fax machines also connected to the line (this step is optional, but recommended)
Wait 12 minutes (make sure you use a timer)
Reconnect your ADSL modem to the phone socket at the wall
Reconnect the power cable to your ADSL modem
Wait 5 minutes to ensure your modem has turned on, and confirm if your internet is now working
Reconnect any telephones or fax machines you had disconnected, and be sure to use an ADSL filter

Tried this but my router is still syncing at 2Mbps instead of 4Mbps.

 

[sybertiger]

I know it sounds simple, but if ur ADSL not performing as best as it should be, try replacing the telephone cable between wall outlet and router
mine was working fine (apart from not getting full speed as per what the line is supposed to be) but after replacing the tel cable with new, got instant speed boost

really?

i should do that the one i use now is years old and half broken

hope i got a long spare

 

[Joka69]

Can confirm

just tried my luck at something this morning at about 11:00am, and what do you know... Sorted, my line has been upgraded, and is now syncing at 4096Kbs, so im sorted... Ran a speedtest, and getting Download speed of 396Kbps... HEHEHEHEHE... Will post a speed test tonight, not at home, Teamviewed in to confirm this....

TelkomZA you rock!! Again!

 

[Pooky]

TelkomZA told me on twitter they couldn't help me as the process is automated.

 

[Joka69]

Tried this but my router is still syncing at 2Mbps instead of 4Mbps.

LOL.... And that's number 1.

 

[Ryansta]

My 4mb is still a 4mb

 

[Brown Fox]

Thanks.

 

[Joka69]

TelkomZA told me on twitter they couldn't help me as the process is automated.

I have already said too much...

 

[Pooky]

I have already said too much...

Hmmm so you have contacts....

 

[ShaunSA]

TelkomZA told me on twitter they couldn't help me as the process is automated.

How much faster do you want your 180 characters?

 

[atomcrusher]

It seems my previous 2Mb/s line has been upgraded, although I have very high pings, and not even 3Mb/s achieved in my latest speedtest.net result

 

[])ragon_\/oid]

I have already said too much...

Spill it? Think I have to PM you.

Edit: Seems like my Line dropped, but still syncing at the same speed.

 

[sybertiger]

that is the normal ,
that 2.2mbps is when u got 4mbps line with 2mbps data

 

[Captain Beer]

Called about an hour ago and they did it.

 

[Pooky]

Spill it? Think I have to PM you.

Edit: Seems like my Line dropped, but still syncing at the same speed.

My ADSL went down too...

 

[Shirou]

Called about an hour ago and they did it.

sigh, guess i'll try phone them tonight again, because they just keep telling my they can't.

 

[HavocXphere]

No joy yet...

16h00...so probably not happening today.

 

[Pooky]

My internet is down, they said when I phoned that there is a scheduled maintenance on the DSLAM. Could this mean upgrades?

 

[mochips]

Managed to get my 2meg line profile changed to 4meg by calling Telkom; consultant was not willing to do it as she said the process is automated; I spoke really nicely to her and asked in a very pleasant manner; she reset my profile from 2meg to 4med; yay now synching at 4 meg.

Trick is to really ask nicely and be persistent.