Telkom Speed Upgrades

Spamhater

Senior Member
Joined
Aug 6, 2006
Messages
617
Expect a nice bill in the mail next month for the next package up

On the 1 Sept I called Telkom that I want to upgrade from 4mb to 10mb , I got my bill online and all that they done is pro-rata my bill.
No Extra costs involved they invoiced me correctly how it should be.
 
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Fox1

Executive Member
Joined
Mar 3, 2009
Messages
5,408
The 1st of October has passed and still no "free" upgrades :D
 

Okabe Rintarou

Active Member
Joined
Sep 19, 2017
Messages
40
can anyone tell me more info about this

https://ssl-1.ipact.telkom-ipnet.co.za/pubcgi/internal/NBProgress.pl?pass=1&NNRef=NN0067455

it relates to our area exchange

under the box labelled "Cause" it says
"Next Generation Network Evolution (MSAN)"


Safe to say our exchange is being upgraded?
Can anybody please tell me how to navigate through these pages. For instance, I'm on Mount Edgecombe ISAM 16. But even though my SNR, attenuation and of course distance to the exchange meets the requirements for a line of probably around 8 Mbps or so, according to the consultant I spoke to, the exchange itself 'doesn't have any 4Mbps ports' and the maximum speed it supports is 2Mbps.

I would really like to know if that specific exchange is at least planned on being upgraded because I've been reading the articles about these upgrades and was wondering what happens if my exchange can't support the speed increases

Will I be stuck with 2Mbps for the rest of my life?
 
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Fox1

Executive Member
Joined
Mar 3, 2009
Messages
5,408
Heard about a few other users complaining about getting throttled after just a few days. Don't think Telkom thought this through as non of the other ISP's have followed with similar packages.
 

Stiffmeister

Active Member
Joined
Jan 29, 2017
Messages
95
Heard about a few other users complaining about getting throttled after just a few days. Don't think Telkom thought this through as non of the other ISP's have followed with similar packages.

Agreed. Apparently, the data on HomeUnlimited Uncapped packages are unshaped ...
I foresee loads of using swapping over as it's such a good deal and ultimately Telkom isn't going to be able to put up with the demand (well,lol, they appear to be struggling now also) and everyone will start getting shaped/throttled like there's no tomorrow, but we shall see.

Anyway, anyone else got their upgrade yet ? It's been 1 month and 5 days lmao
 

moeminty

Active Member
Joined
Oct 26, 2014
Messages
45
Hey bruhs
I got my 4MB to 10MB upgrade today.
I'm from the Musgrave area in Durban :D
TGIF hehe
 

moeminty

Active Member
Joined
Oct 26, 2014
Messages
45
Dis is excellent news. Did you receive an sms or something?

I didn't receive anything lol, just woke up and checked my router stats and saw it was upgraded.
I've been checking since the news was out that there were gonna be free upgrades.
 

moedawood

Senior Member
Joined
Apr 20, 2016
Messages
910
My statement shows im already on homeunlimited. I was on the promo as well for R 599. I’ll check my stats when I’m home but doubt they upgraded me. :( anyone else on the promo that got the upgrade? Or it’s showing that you’re on the homeunlimited?
 

moedawood

Senior Member
Joined
Apr 20, 2016
Messages
910
Nope. I was not upgraded to 10Mbps unfortunately. Still on 4Mbps. Anyone else has the upgrade yet?
 

Geoff.D

Honorary Master
Joined
Aug 4, 2005
Messages
26,878
received a call yesterday from an automated Telkom service. Rattled on about upgrades in my area and my line promptly went dead.

Had to wait over 3 hours before service restored. No clue what it is about, everything still looks the same on my connection, even the hated ASSIA is still fiddling with my connection.
 
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