Telkom VoLTE

[Ricobyore]

I recently took the 60Gb LTE data deal with the Huawei B525 router from Telkom. They advertise that it includes VoLTE so I connected my landline phone to the RJ11 port. Works like a charm, except that whenever I make a call, the router kicks over to 3G and data stops during the call. I notice under the VoLTE setting there is a portion which reads IMS registration, not registered. Anyone know what this is and should it be registered?
I called Telkom support and all they told me was that I should take it to a Telkom shop to have it "repaired".

 

[Ockie]

Telkom to my knowledge does not support volte.

 

[Ricobyore]

Telkom to my knowledge does not support volte.

See http://www.telkom.co.za/today/media/downloads/FAQs_VoLTE_and_VoWiFi_v2_20180604.pdf

 

[Ockie]

See http://www.telkom.co.za/today/media/downloads/FAQs_VoLTE_and_VoWiFi_v2_20180604.pdf

Oh cool. I did not know they launched it. Thank you for that.

In that case either the service has not been activated on your sim, which is something they should be able to do in the call centre or the router firmware needs to be updated.

 

[Ricobyore]

Most probably on sim, or the ISM needs to be registered. Will play around with that tonight and if I don't come right will visit the Telkom shop. Will report back my experiences...

 

[sajunky]

VoLTE and VoWiFi is not officialy yet. There is another thread about it, but no signs of working, you would be the first one.

 

[cantankerous]

And then your ISP doesn't peer with Telkom directly and something as simple as a phone call doesn't work. Until the big networks get their heads out their arses and start peering openly, VoWiFi won't work.

 

[Sayf777]

And then your ISP doesn't peer with Telkom directly and something as simple as a phone call doesn't work. Until the big networks get their heads out their arses and start peering openly, VoWiFi won't work.

What does that mean by Peer?

 

[BasBas]

What does that mean by Peer?

Peering refers to ISP's coming together and sharing data between their networks.

 

[LMH]

Most probably on sim, or the ISM needs to be registered. Will play around with that tonight and if I don't come right will visit the Telkom shop. Will report back my experiences...

Wondering if your issue was resolved & how ? I also have ISM not registered on Samsung A30 handset after changing telkom sims . Had VoLTE calling on old sim but nothing now , so was wondering if this was the cause ?