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bekdik

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I exist only in my own mind ...
On occasion I may have been heard to make disparaging remarks about Telkom's service, but I believe that they are now due a plaudit.

Some time ago I noticed that the cover on the distribution box attached to the pole in my garden had disappeared. I duly reported the problem and a guy pitched up one morning and replaced said cover.

This morning my ADSL line went down, so I picked up the phone to call 0800375375 and there wasn't a dial tone.

I looked out my window and noticed a Telkom guy up the pole working on the wiring. When i investigated I was told that they were replacing the box in order to prevent future problems.

Even better, was when he asked if I needed to use the phone urgently and I told him that my ADSL had gone down, he got me up and running immediately.

I noticed that the pole at the other end of property also had a new box.

Now that's the kind of service I would like to come to expect in all their divisions.

Well done wiring guys.
 
It was probably the people who stayed in your house many years ago who first reported the problem, and it is only now getting fixed.
 
I have 5 seperate fault reports over the past 2 months on my ADSL line and 4 on my home phone. 6 actually now seeing I was unable to access last night also
 
Viva Telkom Viva

bekdik said:
On occasion I may have been heard to make disparaging remarks about Telkom's service, but I believe that they are now due a plaudit.
Click to expand...

I guess "something" "at-the-top" is coming right :cool::confused:

"Someone" is earning those BIGGGGG bucks :D


MW
 
Why would a techie know what product development was happening at head office?
 
Gaz{M} said:
Why would a techie know what product development was happening at head office?
Click to expand...

because they are the ones who install it on the ground. :rolleyes:

They have been installing the upgrades for months now. Rollout in Joburg and Pretoria is "imminent" :p
 
Garyvdh said:
because they are the ones who install it on the ground. :rolleyes:

They have been installing the upgrades for months now. Rollout in Joburg and Pretoria is "imminent" :p
Click to expand...

what upgrades?
is that to make the last mile shorter?
 
they only infrastructure upgrades to improve our line speeds in local and international not line upgrades
 
I think the limitation is mostly at the exchange instead of the lines.
 
well my exchange is already ready for better line speeds whole thing is fibre optics up until my house

but think they want to get all exchanges as good first
 
Last edited:
I really wish people would stop bringing up the 8Mbps thing - Not because I don't want it, but because I do want it: and hearing about it 24/7 and never seeing anything come of the hype gets really annoying. Just shut up about it and wait for it to happen!
 
fragtion_ said:
I really wish people would stop bringing up the 8Mbps thing - Not because I don't want it, but because I do want it: and hearing about it 24/7 and never seeing anything come of the hype gets really annoying. Just shut up about it and wait for it to happen!
Click to expand...

Some of us have just not grown up yet :D :D (me included). It's like waiting for Christmas morning to open those presents!!! I am always looking for any news about the 8MB upgrade - COME ON TELKOM!!! ;)
 
fragtion_ said:
I really wish people would stop bringing up the 8Mbps thing - Not because I don't want it, but because I do want it: and hearing about it 24/7 and never seeing anything come of the hype gets really annoying. Just shut up about it and wait for it to happen!
Click to expand...

no :p
 
8mbps: It's not a case of "if" it's going to happen, it's "when".
 
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