Sign up with GoogleTelkom are downgrading my line every week to a 2mb (and iv been paying for a 4mb for the last 4 years) every week they downgrade my line and I obviously notice it. I have never asked them to downgrade line nor do they phone me and tell me that they are doing so, every week I have to phone telkom to ask them what the problem is and they all say the same thing. Surely this is illegal that they keep on doing this, how do i deal with this?
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supersunbird
Honorary Master
- Joined
- Oct 1, 2005
- Messages
- 60,142
Which is?
They have downgraded my account from a 4mb because I am too far from the exchange. But technicians were here in July and tested the line and I was getting a 3.6mb/s download.
I cannot, Do not have fibre in my area nor LTE. So im technically stuck with them.
Did they say they downgraded said line?
