Exactly, my problem with both of them is the lack of communication.
Because they don't bother letting me know whats going on, and when I can expect my order - I end up having to use supplementworld anyway, so I end up spending a ton on products and eventually, a huge stock pile... after my last order from BSSA, I ended up with 4kg of whey from them (after waiting more than a month), and 4kg of whey from supplementworld. And this is the second time that has happened.
If they said up front, its going to take 6 weeks - I can plan around that, but saying "next week" every week doesn't work - and Janet ignoring emails continually just leaves a bad taste in everyone's mouth.
If they jacked up their service, and were upfront with status it wouldn't be such a problem - if I know to expect delivery in 6 weeks, I can order accordingly, but not knowing?
Looking at carforums, there's someone who is still waiting for an order from May.
Paying R230 isn't worth it for me any-more if I have to wait so long.
Because they don't bother letting me know whats going on, and when I can expect my order - I end up having to use supplementworld anyway, so I end up spending a ton on products and eventually, a huge stock pile... after my last order from BSSA, I ended up with 4kg of whey from them (after waiting more than a month), and 4kg of whey from supplementworld. And this is the second time that has happened.
If they said up front, its going to take 6 weeks - I can plan around that, but saying "next week" every week doesn't work - and Janet ignoring emails continually just leaves a bad taste in everyone's mouth.
If they jacked up their service, and were upfront with status it wouldn't be such a problem - if I know to expect delivery in 6 weeks, I can order accordingly, but not knowing?
Looking at carforums, there's someone who is still waiting for an order from May.
Paying R230 isn't worth it for me any-more if I have to wait so long.
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