South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
anyone know where to get Valkyrie XPERIO ?
anyone know where to get Valkyrie XPERIO ?
hey dlk001, remember that XPERIO has no touch flo
Hi,
My sony ericsson Xperia X1 has developed a crack in its case. It was not due to it being dropped or anything of the sort.
http://forum.xda-developers.com/showthread.php?t=447211
According to that, there is a problem in the design and thus I should be able to get this repaired under warranty.
The phone is barely 2 months old.
I am very disappointed seeing as i paid a LOT of money for this phone.
I read that the black model does not have these issues...Any chance i can get mine swapped out for a black one!
If not, please let me know how to go about getting the case repaired under warranty.
Thanks
Thank you for contacting Sony Ericsson on the World Wide Web.
With regards to your query,
We aware of this issue and we have channels and protocols in places for assisting you. Please visit your nearest service center for assistance. If you are not sure as to where this is, please contact your service provider for assistance with the relevant location.
They can also send the phone to us for an assessment and a repair.
Should you require any further assistance, please feel free to contact us again.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com.
Kind Regards,
Maxwell Melow
Sony Ericsson Call Center
Email: [email protected]
WWW: http://www.sonyericsson.com
Phone: 0861 632222
Hi, I have heard from 2 people who have the cracked case, 1 using vodacom and the other using MTN, that when they took their phones in the service providers shrugged it off as the users fault, and said it will not be covered under warranty. I am in durban. Can you tell me where the closest sony ericcson service centre is to me, so i can bring it direct to you as opposed to taking it to vodacom where they may tell me its not covered under warranty. Thanks -----
Thank you for contacting Sony Ericsson on the World Wide Web.
With regards to your query,
You can contact our head repair center on the following details. We unfortunately do not have a Sony Ericsson repair center close to you. However, the service center in question will be able to best tend to your current situation.
Please also pass this information on to the other X1 users, as it will also assist them, thank you.
Company Name: SSS Cellular
Landline 011 823 2203
Address:
Unit D,
7 Frank Road
Boksburg
Bardene
Should you require any further assistance, please feel free to contact us again.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com.
Kind Regards,
Maxwell Melow
Sony Ericsson Call Center
Email: [email protected]
WWW: http://www.sonyericsson.com
Phone: 0861 632222