Uncapped ADSL: is Telkom wrong?

[RJMadCat]

I love Telkom!,


Expensive.
Terrible service.
Milk their clients.
Slows the growth of internet in South Africa that inevitably slows the average peoples knowledge in technology.
Capped accounts.
Shaped Accounts.

I can honestly not understand why it is so difficult to give a decent service in this country. A massive company focused one one thing! communication and they cant even do that.

 

[Stalker]

Uncapped ADSL: is Telkom misguided?

No absolutely not the passengers on the gravy train are guiding them well. I just hope the train runs out of tracks ... sooner rather than later and the more we can do to sabotage the tracks the better

 

[RJMadCat]

Does it matter? I don't think telkom is going to change it's stance on uncapped by the numbers from this poll.

It is not like we are people that make THE decisions no, but it is nice to see what people think in general. This one tiny poll might not make world changing decisions, but the combination of years of polls and years of people's opinions does eventually change how things are run. Companies value our opinions and allows them to develop what the people needs. Without the people no one makes money, and no company exist, its how it works.

Take the people away and companies fail, take companies away and people will create new ones

 

[The_Unbeliever]

I would say not everybody need an uncapped account. Most users (like myself) hardly go over 10Gb a month.

So I would view 10Gb as a fair basic entry-level package to start off with. Anything less than 5Gb is bleh.

 

[NathanCrow]

I can hardly notice the difference between my Mweb Upcapped account and my capped 30gig semi shaped account

 

[NathanCrow]

There's many dsl user that doent even know they can change to a other isp by simply changing the username and passport on the router

 

[Captain Planet]

Last night the CEO said that line rental will not come down and that their prices is very competitave compaire to the rest of the world....lol

i wonder what world they live in

 

[MidnightWizard]

Simple

There's many dsl user that doent even know they can change to a other isp by simply changing the username and passport on the router

Yup -- that's the one -- have passport -- will travel

 

[MidnightWizard]

Telkom Email

Can be done for a small monthly fee.
Just visit a Telkom Direct shop with your account details (don't phone the call centre).

Costs R17.00 pm for a Telkom plain jane email account -- get it done at the Telkom direct.

You can also access your Telkom email account via the Web.

Then get your father to migrate to one of these web mail accounts ( gmail etc etc ) in order to be completely independent.

 

[MidnightWizard]

POV

No mistakes MW. I fully support your point of view - I also prefer quality over quantity.
Unfortunately there will always be the abusers with the malema attitude of entitlement...

A voice from the Wilderness of the "Frontier" ( Eastern Cape )

The mistake was my sloppy use of the "tags" ( Bold Underline etc etc ) in too much of a hurry -- NOT the philosophy

Simple to correct -- unfortunately NOT the other one

 

[Wonderer]

Swindled by Uncapped

Clearly the Telkom bashers are out in force.

I wrote about this last year Swindled by Uncapped and I updated it today.

My point is that an uncapped user needs to use over 27GB a month for uncapped to become worth it on a 4-10MB line.

That’s a lot of bandwidth for an average user – sure the torrent kings are downloading 70-150GB a month – but for the average user…

 

[JerryMungo]

Sure
Do me a favour and fix my mistakes in your quote
Too fast for me this morning ( had a night of mares )
Thanks

Then I can delete this post and the matrix will be back to normal

Done

 

[Redsbaron]

"Of course only 3 percent of their customers consume more than their cap, everybody who wants more has already left the network. Lies damn lies and statistics"

Then I must be part of the 3%, and extremely tired of switching at month end from one adsl to another. The anoying part is Telkom will then not reinstate but if you go over your allocation and use another ISP over the monthend roll over you are not automatically active - sometimes it works, othertime one is forced to phone Telkom support and they have to reset something on their side, and I have to wait an hour or two.

So if I get lucky today... I may be able to drop Telkom ISP or go over to Mweb. Either way, change is eminent .

 

[bluegoo]

Actually, I would tend to agree with them (but probably not based on their logic). Uncapped shouldn't be their main focus, large caps (say 50/100/200 gig caps) with faster connection speeds is ACTUALLY what I think the market needs.

I agree

 

[firewall]

Telkom said that they don't see enough demand for uncapped because only 3% of their user base exceeds their monthly bandwidth. By the same definition, companies don't need to give raises because only 3% of their employees spend more than they earn? WTF kind of logic is that??

 

[RGKCT]

Actually, I would tend to agree with them (but probably not based on their logic). Uncapped shouldn't be their main focus, large caps (say 50/100/200 gig caps) with faster connection speeds is ACTUALLY what I think the market needs.

+1

 

[SlyFly]

I move people to Mweb Uncapped (384), even if they just use 5 gigs or so... A lot of those people are on Do 1 though, get capped because they have 3 computers downloading and updating for different programs/windows etc. When they get capped they call me and I have to come and show them whats wrong... End of the day some people just don't understand the internet/data/pc so make it simple costs about R150 more a month with less hassle...

 

[Redsbaron]

I am on a 4mb line.

Was wondering how slow a 384kb connection actually is? Can I change my adsl router (modem settings) to force 384 to simulate the slower speed to determine if this will work for me? (i.e Mweb uncapped384)

 

[Slash69]

"Armstrong highlighted that only 3% of their current 9GB ADSL subscribers exceed their data cap, which tells them that the current account sizes are adequate for most of their subscribers."

What rubbish - I have 2 x Telkom 9GB accounts and I exceed them both. And I am talking about at home, not for business.
So, let's see - 2 x 9GB = 18GB International, plus 2 x 30 GB local = = 60GB Local.
In total then, I exceed 78GB a month.
I am on a 4MB Line (actually 6MB), so to go to Mweb's uncapped would be great, but the 4MB uncapped is too expensive.

 

[Rouxenator]

Timcke: “Uncapped in South Africa refers to contended and substantially shaped access and not true broadband.”

I dare, I double dare you to say that one more time. You call 495GB a month not true broadband one more time MF.