Upgrading a SIM only contract before 24 months

N

nicroets

Senior Member
Joined
Apr 14, 2004
Messages
620
(*
I signed a SIM Only Smart Contract 1 earlier this year. To my frustration, it was loaded as a "full" Smart Contract 1, which is R40/month more. I reported it nearly two months ago, but haven't received a credit yet.
http://www.telkommobile.co.za/media/downloads/Old_Smart_Contract_Packages.pdf

Now I want 7" tablet. So I figure that the easiest is to upgrade to a contract that includes the device.
*)

In general: Does anyone here have experience with upgrading a SIM Only Contract before the end of the 24 months ? Perhaps upgrading an i5promo ?
 
Last edited:
R

RichardG

Honorary Master
Joined
Apr 6, 2005
Messages
11,697
Unfortunately as far as I know it isn't possible.

Rather cancel your existing smart contract if you didn't get any device whatsoever thentake up a new contract or pay the difference, maybe the call centre can help you
 
Telkom

Telkom

Expert Member
Company Rep
Joined
Jun 2, 2011
Messages
2,246
Hi nicroets

Please send us your Telkom Mobile number and Contact number so that we can assist.

Regards
Telkom Mobile

nicroets said:
(*
I signed a SIM Only Smart Contract 1 earlier this year. To my frustration, it was loaded as a "full" Smart Contract 1, which is R40/month more. I reported it nearly two months ago, but haven't received a credit yet.
http://www.telkommobile.co.za/media/downloads/Old_Smart_Contract_Packages.pdf

Now I want 7" tablet. So I figure that the easiest is to upgrade to a contract that includes the device.
*)

In general: Does anyone here have experience with upgrading a SIM Only Contract before the end of the 24 months ? Perhaps upgrading an i5promo ?
Click to expand...
 
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